Administrative Assistant/Receptionist

Diocese of St. AugustinePonte Vedra Beach, FL
Hybrid

About The Position

The Administrative Assistant/Receptionist is the first point of contact at the front desk for the Parish office, greeting parishioners, ministry volunteers and visitors in a courteous manner, contributing to an atmosphere of teamwork and cooperation among all the Parish staff and volunteers.

Requirements

  • Basic understanding of Catholic Teachings and Scripture.
  • Proven working experience in similar role for at least 1 year.
  • Must possess strong computer skills and knowledge of Microsoft Word, Excel, Power Point, Publisher, and various social media platforms.
  • Professional communication skills both written and verbal.
  • Ability to organize, multitask, and prioritize.
  • Demonstrates attention to detail and thoroughness, excellent customer service and interpersonal skills, resourceful and proactive in dealing with issues that may arise.
  • Ability to be flexible and cooperative.
  • Demonstrates discretion and confidentiality, integrity and honesty.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, vendors, employees, and the public.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Responsibilities

  • Serve parishioners, volunteers and visitors by greeting, welcoming and directing them appropriately.
  • Answer, screen, and direct incoming phone calls while providing basic information to all callers in a compassionate, friendly way.
  • Answer general questions in e-mail, and/or forward to appropriate staff member.
  • Assist with new parishioner registrations, mass cards, and other administrative duties as required.
  • Clerical duties such as filing, photocopying, creating ministry reports, etc.
  • Other duties as assigned.
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