Administrative Assistant - Quality

Oklahoma City Indian Clinic•Oklahoma City, OK

36d•Onsite

About The Position

Oklahoma City Indian Clinic (OKCIC) is a non profit corporation that provides culturally sensitive health care to the American Indian population. OKCIC services not only include basic medical care, but also dental, optometry, behavioral health services, fitness, nutrition and other family programs. Our mission is to provide excellent healthcare to American Indians. We do this by putting people first, providing quality services, and maintaining our Integrity and Professionalism. We are looking to add compassionate team players to our growing team as we continue to work toward our goal of becoming the national model for American Indian Health Care. The Oklahoma City Indian Clinic is seeking a detail-oriented and service-focused Administrative Assistant to support our Quality Department. This role provides essential administrative and clerical support while contributing to clinic-wide quality improvement initiatives. The ideal candidate is organized, professional, and committed to excellent customer service in a healthcare setting

Requirements

Must align with OKCIC vision, mission and core values.
High school diploma or GED.
1 year work-related office experience.
Strong computer skills.
Excellent phone etiquette and customer service skills.

Responsibilities

Performs administrative duties, including answering, transferring and referring phone calls while utilizing excellent customer service skills.
Greets and directs individuals upon arrival in Administration.
Provides general information to the public regarding operating hours, referral telephone numbers to other agencies and tribes. Responds to routine inquiries regarding the clinic.
Takes messages from patients and employees and inputs them on team phone boards, email or chat.
Collects and sorts data through forms, surveys data sheet methods.
Converts data into graphs or charts necessary for basic personal understanding and consumption
Compiles reports with adequate levels of detail for leadership consumption with assistance from the Data Analyst, Epidemiologists, Sr Process Analyst or the Director of Continuous Improvement.
Sorts, opens, date stamps, and logs all daily incoming mail ensuring all checks are sent to the Finance Department within the required timeframe
Provides general clerical assistance to all departments as needed.
Maintains office supplies at necessary inventory levels.
Maintains department calendars as needed.
Schedules and coordinates events such as speaking engagements and process fairs.
Schedules food and supplies necessary for events
Assists the Quality Department on projects, as necessary.