Administrative Assistant - Program Support

NATIONAL CENTER ON INSTITUTIONS AND • Milford Mill, MD

1d • $24 - $26

About The Position

Administrative Assistant – Program Support
Adult Services & Finance | Non-Exempt
Individual focus. Community perspective. At NCIA we believe everyone deserves the opportunity to live with dignity, independence, and purpose. Through our Community Living programs, vocational training, and educational services, we support individuals who have historically had limited access to opportunity. Our work is deeply human and relationship-driven. Behind every strong program is a team that ensures our operations, compliance, and financial stewardship remain organized and accountable. NCIA is seeking a highly organized and community-minded Administrative Assistant to support both our Adult Services and Finance teams. This position partners closely with senior leadership to ensure documentation, training, compliance requirements, and financial processes stay on track. Your attention to detail will help protect the quality of care we provide. Your coordination will allow our leaders to focus on serving the individuals and families who rely on us.

Requirements

• Qualified candidates will have an Associates Degree preferred, and a minimum of 2 years of administrative experience (healthcare, nonprofit, human services, or regulated environment preferred)
• Strong organizational skills and attention to detail
• Proficiency in Microsoft Office and shared document systems
• Ability to manage multiple deadlines with professionalism and accuracy
• Comfort navigating databases and adapting to new technology
• Clear written communication skills and collaborative mindset

Nice To Haves

• Associates Degree preferred
• administrative experience (healthcare, nonprofit, human services, or regulated environment preferred)

Responsibilities

• Manage calendars, meetings, and key deadlines for department leaders
• Track staff trainings, certifications, and compliance requirements
• Maintain Community Living rosters and essential program documentation
• Coordinate Certified Medication Technician (CMT) registrations
• Support financial document approvals and audit preparation
• Monitor recurring compliance and reporting timelines
• Provide backup administrative and front desk support as needed

Benefits

• Health & Financial Wellness
• Comprehensive medical, dental, and vision coverage
• Health Savings Account (HSA) with annual employer contributions of up to $1,000
• Flexible Spending Accounts for health and dependent care expenses
• 24/7 confidential Employee Assistance Program
• Income Protection
• Employer-paid Life and AD&D insurance
• Employer-paid Short-Term and Long-Term Disability coverage
• Voluntary supplemental coverage options
• Retirement Planning
• 403(b) retirement plan with employer match after one year of service
• Time to Recharge
• Paid vacation
• Paid sick leave
• Paid holidays
• Paid personal leave days
• Education & Advancement
• Tuition reimbursement program
• Scholarship opportunities for dependents of full-time staff
• Additional Benefits
• Credit Union membership
• Access to financial wellness resources

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED