Master's Program - Administrative Support

CSU Careers • San José, CA

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About The Position

The Department of Nursing at San José State University seeks a detail-oriented and highly organized professional to provide administrative support for the Master’s programs, including the Family Nurse Practitioner, Nurse Educator, and Wound Ostomy programs. Working under the direction of the Master’s Program Coordinator, the Master’s Program - Administrative Support supports student admissions, recruitment, program logistics, regulatory reporting, and clinical placement coordination.

Requirements

• Completion of a high school program, technical/vocational program, or their equivalents
• Two (2) years of related office work experience or a combination of education and experience which demonstrates the ability to perform the essential functions of the position
• Ability to communicate with constituents in a professional and respectful manner
• Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist
• Ability to draft, compose and appropriately format correspondence and standard reports
• Ability to handle a high volume of tasks and demands including multiple projects simultaneously
• Ability to handle multiple work priorities, organize and plan work and projects
• Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies
• Ability to perform standard business math, track financial data and make simple projections
• Ability to work independently and as part of a team and handle multiple priorities, organize and plan work and projects
• Excellent computer skills, including but not limited to Microsoft Office Skills and development of PDF forms
• Experience handling confidential and sensitive matters
• Experience to be fully functional in all technical aspects of work assignments
• Knowledge of money handling procedures
• Must be able to work on weekends for onsite classes
• Strong organization skills to keep track of programs and activities within the department
• Thorough knowledge of office methods, procedures and practices; English grammar, business writing, punctuation and spelling
• Typhon Group Database administrator training
• Working knowledge of budget policies and procedures

Nice To Haves

• Bachelor’s degree in business management or related field
• Minimum of three (3) years of full-time experience in administrative support or related field
• Demonstrated project management skills
• Demonstrated computer skills and applications
• Demonstrated experience with oral and written interpersonal skills

Responsibilities

• Provide administrative support for the Master’s Nursing programs, including admissions, student records, and program communications
• Respond to prospective student inquiries and assist with recruitment activities and events
• Coordinate clinical placements and maintain required documentation and contracts
• Schedule meetings, classrooms, and program events, including onsite weekend sessions
• Maintain databases and ensure student compliance with program and regulatory requirements
• Support program evaluation, reporting, and accreditation documentation
• Order supplies and assist with budget-related tracking and processing

Benefits

• San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary.
• For more information on programs available, please see the Employee Benefits Summary

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED