Administrative Assistant (PRN) - Paragon Infusion Centers

Elevance Health • St. Louis, MO

1d • Onsite

About The Position

The Administrative Assistant (PRN) will be responsible for overseeing patient check-in, registration, and checkout. Paragon Healthcare, a proud member of the Elevance Health family of companies, has over 20 years of experience in providing life-saving and life-giving infusible and injectable drug therapies through specialty pharmacies, infusion centers, and home settings.

Requirements

• HS diploma or equivalent
• Minimum of 1 year of lead/supervisory experience in a health care environment
• Satisfactory completion of a Tuberculosis test is a requirement for this position (for Carelon Health business units).

Nice To Haves

• Bi-lingual (English/Spanish) preferred.
• 1+ Years of medical front office experience preferred.
• Prior authorization experience preferred.
• Inbound call experience preferred.
• Customer service experience in a medical or professional setting preferred.

Responsibilities

• Oversees staff and processes for check-in, verifying charts are pulled for scheduled appointments, demographics/eligibility is updated, and current forms are being utilized.
• Listens and responds to patient and/or family members concerns.
• Responds to patient questions and complaints; routes issues to appropriate personnel.
• Analyzes daily administrative operations and utilization of resources.
• Assists in Medic user issues.
• Ensures proper cash controls are in place and policy and procedures are followed.

Benefits

• Merit increases
• Paid holidays
• Paid Time Off
• Incentive bonus programs (unless covered by a collective bargaining agreement)
• Medical
• Dental
• Vision
• Short and long term disability benefits
• 401(k) +match
• Stock purchase plan
• Life insurance
• Wellness programs
• Financial education resources

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED