Administrative Assistant, Operations - Richmond, Virginia

MasterCorp•Richmond, VA

1d•Onsite

About The Position

The Administrative Assistant, Operations will provide support to the general organization and its customers and must ensure they follow company mission statement and values. This position provides general office, human resources and recruiting support with a variety of clerical activities and related tasks. MasterCorp, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, genetics or protected Veteran status, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Requirements

Minimum two (2) years’ experience branch administrator and//or recruiting in relevant industry environment
High School Diploma or equivalent combination of education and work experience

Nice To Haves

Bachelor’s degree preferred
Workday Experience preferred

Responsibilities

Answer day to day Associates’ questions as necessary.
Organize employee's safety program with follow up to Area Manager ensuring completion of training and proper documentation was submitted for retention.
Direct Associates to the correct MasterCorp Department related to various questions; such as vacation/sick time accruals, verifications of employment, pay stub requests, etc.
Establish recruiting requirements by meeting with managers to discuss staffing needs and evaluation of recruitment metrics.
Update recruiting sheet daily.
Assist Associates with site-specific background authorization paperwork as necessary.
Assist new hires with completing New Hire paperwork and onboarding.
Perform initial new hire orientation and safety training.
Coordinate new hire’s information and start date with field managers.
Collect and organize payroll information and submit to Payroll Department for processing.
Improve company attractiveness by recommending new policies and practices, by monitoring job offers and compensation practices, and by emphasizing benefits and perks.
Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
Provide coverage for front desk at beginning and//or end of day based upon schedule.
Attend Operations (Ops) meetings.
Answer phone.
Print out and update checklists and nightly logs.
Create ancillary proposals as needed.
Process supply orders.
Send reports to customers.
Monitor MCS email and respond to customers’ emails throughout the day in conjunction with Orange QC.
Administrator for Orange QC.
Manage and monitor all tickets in Orange QC providing nightly summary reports.
Receive supply orders.