Administrative Assistant - Marketing

Goodwill Industries Ontario Great Lakes • London, ON

5d • CA$0 - CA$13,541 • Onsite

About The Position

The Administrative Assistant - Marketing is responsible for supporting Goodwill’s marketing team and its strategy. This role will assist the Marketing Team and its efforts to support mission and business across the Organization, and help with developing, implementing and maintaining various components of Goodwill’s brand and communications strategy. If you have a passion for making a difference in your community, helping people and the environment – come join Goodwill! We are a diverse and inclusive team dedicated to improving the lives of others through our mission of WORK. We welcome all backgrounds, knowledge, abilities, and perspectives. We welcome newcomers to the region to apply. Grow your career, skills and reach your full potential.

Requirements

• World-class customer service skills – articulate, patient, respectful, and empathetic.
• Exceptional written communication skills.
• Exceptional organizational and time management skills. Must be able to multi-task.
• Ability to consult with individuals and teams, translate multiple needs and thoughts into goals and priorities.
• Self-motivated; able to take initiative regarding marketing
• Highly detail-oriented and professional.
• Technology savvy; able to learn and become proficient at new and emerging technology.

Nice To Haves

• 1 to 3 years’ administrative experience is preferred.
• Post-secondary diploma (or current enrolment) in Office Administration, Business Administration, or another Administrative program is considered an asset.
• Experience with Microsoft Office 365 (Outlook, Word, Excel, Teams, etc.) is considered an asset.
• Access to a vehicle and holding a valid Ontario driver's license and insurance is considered an asset.

Responsibilities

• Provide administrative support to Goodwill's Marketing team; including, helping with mail, deliveries, data entry, and customer service.
• Help prioritize support requests that come into the department from various locations and platforms.
• Support Goodwill's voucher program by distributing, logging, sorting, and scanning vouchers.
• Answer incoming emails from Goodwill's website - using base templates and customizing for replies or forwarding to appropriate team members or departments.
• Receiving marketing requests for signage and materials, packing orders, and mailing to Goodwill locations across the province.
• Receiving and sorting incoming mail and deliveries for the Marketing department.
• Packaging and delivering outgoing mail for the Marketing department.
• Support initiatives to improve customer service throughout the organization.
• Support marketing campaigns and organization events with guidance from team members.
• Understand basic budgeting and show the ability to work within financial parameters of projects.
• Follow all safety standards set out in legislation and/or Goodwill policies.
• Be actively involved in the health, well-being and safety of themselves and their team.

Benefits

• dental/health available for full-time and some part-time positions (based on hours worked).
• Registered Pension Plan opportunity for various roles.
• Employee discount at retail locations.
• Equitable access to skills training & coaching, scholarships, and educational credentials.
• Personal and professional development support with Life Coach & Employee Assistance Program.
• Work-life balance
• Building a workforce which reflects the diversity of the communities in which we live.
• Respectful, fun, and supportive team and leadership.
• Commitment to accessibility and mobility (various walking devices and wheelchair accessible work locations).

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree