Administrative Assistant III

Holiday Inn Club Vacations • Orlando, FL

5h • Hybrid

About The Position

The Call Center Administrative Assistant for VIPx Owner Experience is responsible to ensure that the team achieves production goals at budgeted costs while maintaining efficient operations. This position is responsible for providing essential support to the organization and facilitation of Member Benefit VIP Events Sales and Tours.

Requirements

• Minimum of three years of administrative experience
• Proficiency with Microsoft Office Suite.
• Ability to work in a fast paced, high-volume environment.
• Teamwork, communication, and organization skills are a must to succeed in this position.
• Excellent written communication must be able to maintain clear and accurate workflow.

Nice To Haves

• College Degree Preferred

Responsibilities

• Maintain an upbeat, positive, and motivated demeanor especially when interacting with interdepartmental team members.
• Sustain the day-to-day coordination of the team’s sales production from both an event sales aspect as well as tour booking and coordination.
• Handle the flow of all incoming event related data entry involving accurately inputting and managing various types of information into organizational systems which is essential for maintaining member records, generating reports, and ensuring data integrity.
• Privacy and security of confidential information is required.
• Assist with tour allotments and event planning, as needed.
• Handle complaints and special requests from owners and guests as requested.
• Help organize and provide reporting to achieve call center goals.
• Read and evaluate job-related literature to increase job knowledge.
• Other duties as directed by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED