Administrative Assistant III - Benefits

City of Atlanta•Atlanta, GA

6h•$60,000

About The Position

The purpose of this position is to provide advanced administrative and clerical support to the Department of Human Resources Benefits Division, ensuring efficient office operations and the delivery of high-quality customer service. The Administrative Assistant III performs a wide range of specialized duties, including project coordination, data management, and preparation of departmental reports. This position may supervise administrative support staff, temporary employees, or interns. The incumbent is expected to work independently, exercise sound judgment, and demonstrate strong organizational and problem-solving skills. These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization.

Requirements

Knowledge of administrative and office management procedures and departmental operations.
Strong written and verbal communication skills with the ability to interact effectively with staff, management, external agencies, and the public.
Skill in using Microsoft Office Suite (Word, Excel, PowerPoint) and specialized office data systems.
Ability to compile, organize, and analyze data to prepare clear, concise reports.
Ability to work effectively under pressure, manage multiple tasks, and meet deadlines.
Strong organizational and problem-solving skills with attention to detail.
Ability to exercise independent judgment in routine and non-routine situations.

Responsibilities

Coordinate, log, and distribute departmental projects for review using specialized software systems.
Track and maintain records of incoming and outgoing plans, correspondence, and reports to ensure accuracy and timely completion.
Draft and prepare letters, memoranda, applications, reports, and other correspondence; proofread and edit documents for accuracy.
Research and compile data from various sources to support departmental operations and reporting.
Prepare budget documents and requisitions; monitor office supply inventory and coordinate equipment repairs or replacements as needed.
Manage departmental calendars, schedule meetings, and assist with event coordination.
Respond to customer, staff, and stakeholder inquiries in person, by phone, and by email in a professional and timely manner.
Generate weekly, monthly, and specialized reports on project and departmental status; present updates at staff meetings.
Provide training, guidance, and work leadership to less experienced administrative staff.
May perform other duties as assigned.