Administrative Assistant II

National University

3d•Remote

About The Position

With limited supervision, provide administrative and staff support duties for faculty, administrators, and students within the Sanford College of Education requiring a range of skills and knowledge of organizational policies and procedures. Assist and direct visitors and resolve administrative problems and inquiries; compose, edit and proofread correspondence and reports, review/route/audit high volume internal forms including grade appeals, grade changes, expense approvals and reimbursements, provide meeting scheduling and coordination, prepare a range of administrative documents.

Requirements

Bachelor’s degree in a related field for assigned Department, a plus; and, three (3) years relevant experience supporting a department within a University setting, preferred; or equivalent combination of education and experience.
Ability to participate as an active team member for the Business unit, Department and organization and work toward a common goal.
Contributes fully to the team effort and plays an integral part in the operations.
Demonstrates an ability to participate as an active team member working toward common goals.
Actively seeks opportunities to influence, build effective relationships and gain alignment with peers, functional partners and/or external partners to accomplish business objectives.
Accepts personal accountability, proactively seeks resolution for personal limitations head-on; and supports honesty and respect towards others, the company and oneself.
Develops new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new or cutting-edge programs and processes.
Ability to resolve problems using initiative and creativity, practical options may need to be assessed or identified or the problem broken down into component parts; routine data or information is gathered form standard sources and analyzed using pre-determined procedures.
Solid critical thinking, reasoning skills to determine a different course of action and complete tasks and/or projects.
Intermediate use of computers and Microsoft Office Suite Applications such as Word, Excel, Power Point, Outlook.
Strong working knowledge of organizational skills with attention to details, accuracy, follow-up and follow-through.
Anticipates and takes steps to prevent counter-productive confrontations.
Manages and resolves conflicts and disagreements in a constructive manner.
Actively seeks to influence, build effective relationships and gain alignment with peers, functional partners and/or external partners to accomplish business objectives.
Strong interpersonal skills and the ability to effectively communicate with a wide range of individual of constituencies in a diverse community.
Ability to communicate effectively orally and in writing.
Work independently and foster a cooperative spirit within a large and/or small team of diverse cultures, while working in a fast-paced environment with multiple deadlines and frequently changing priorities.

Nice To Haves

Working knowledge, principles and practices of office management, systems policies and procedures including knowledge of supplies, equipment, services, ordering and inventory control, within a higher education environment, preferred.
Experience using SOAR (Peoplesoft) systems preferred.

Responsibilities

Provides administrative support for SCOE faculty statewide including meeting coordination, calendar management, document creation and coordination, gathering data for reports, copying and scanning documents, organizing and maintaining electronic and paper filing systems, managing department distribution lists. Includes support of academic functions, assessment efforts, staffing issues, and program documents.
As first point of contact in the department, engages with students, faculty and administrators to triage and provide information in response to range of SCOE inquiries from internal staff and faculty, students, and parties external to the University.
Reviews, audits, initiates corrective notifications, monitors for compliance and provides training regarding travel and business reimbursements, Professional Development requests and reimbursements, and invoices and check requisitions.
Process statewide requests for independent studies, grade appeals, challenge exams and exit exams. Includes coordination with academic and learning centers, faculty, and students.
Monitor to ensure legal, regulatory and policy requirements are met for internal processes.
Coordinates logistics for onsite meetings, teleconference and online.
Records meeting minutes as necessary.
Other duties as assigned.