Administrative Assistant II

CNA Insurance • Walnut Creek, CA

1d • $69,700 - $87,100 • Hybrid

About The Position

Under general supervision, performs complex administrative support on day-to-day operational matters in an operations, corporate services, or sales area. Interacts and resolves issues which may be sensitive and confidential in nature. Collaborates with others, acting as a liaison between management and other business units.

Requirements

• Excellent written and verbal communication skills including professional phone etiquette.
• Excellent interpersonal skills with the ability to effectively interact with internal and external business partners and staff at all levels.
• Strong computer skills including Microsoft Office suite and other business related software systems.
• Excellent organizational skills including ability to prioritize and coordinate multiple tasks.
• Overall general knowledge of the insurance industry and the business units.
• Typically a minimum four years strong administrative experience.

Nice To Haves

• Some college with course work in Marketing, Business, Accounting, etc. desirable.

Responsibilities

• Assists management in the coordination of organizational administration activities which may include performance reviews, cost center updates, customer issues etc., and within scope of authority, resolves problems and issues independently and proactively.
• Drafts, prepares and distributes correspondence, memos, and other documents and reports, which require the use of office technologies and software applications.
• Collaborates with internal and external contacts regarding business unit administration issues and concerns.
• Schedules and coordinates meetings, conferences, travel arrangements and maintains group or manager's business calendar.
• Prepares, processes and may submit reports, which may include timekeeping and other payroll/business operations processes; may train staff or management on timekeeping and other administrative processes.
• May lead, mentor and train other staff.
• May establish and maintain official documents and records in appropriate files.
• May assist management in special projects.
• May attend meetings, seminars etc. and records notes or provides information as needed.
• May back up other Administrative Assistants, and may provide administrative assistance to other functional areas.

Benefits

• Comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree