Administrative Assistant II - Parking Operations

Pima County•Tucson, AZ
•$18 - $24

About The Position

Facilities Management is hiring an Administrative Assistant II to support its Parking Operations. This position is responsible for providing customer service to parking patrons, cash management including bank deposits, invoicing, monthly preparation of reports, and bookkeeping in addition to other duties.

Requirements

  • Two (2) years of experience performing secretarial or administrative tasks providing support to a department, specialized program, or small business.
  • Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment.
  • The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant’s suitability to operate county vehicles in accordance with Pima County administrative procedures.
  • Pre-employment background checks.
  • Satisfactory completion of a personal background investigation by the court or law enforcement agencies, due to the need for access to County Attorney and Court facilities, records, and communication systems.

Nice To Haves

  • Minimum five (5) years of experience in public parking enforcement, parking services, or parking garage operations.
  • Minimum three (3) years of customer service experience.
  • Minimum three (3) years of experience with Microsoft Office Suite (Word, Excel, and Outlook).
  • Experience with/knowledge of applicable bookkeeping practices and procedures.
  • Experience with/knowledge of principles of contractual agreements, research techniques, and report compilation.
  • Experience counting cash, bank deposits, invoicing, and the preparation of monthly cash receipt comparison reports.

Responsibilities

  • Responds to public and staff by providing general information pertaining to departmental or program activities.
  • Answers single- and multi-line telephones, routes calls and relays messages.
  • Resolves routine problems in person, by phone and through correspondence with complainant.
  • Requests specific information by telephone.
  • Checks documents for completeness and accuracy and issues licenses and permits.
  • Types and word processes a variety of documents such as correspondence, reports, forms, contracts, requisitions and claims.
  • Edits documents for grammar, punctuation, spelling and format.
  • Codes, confirms, enters, updates, and retrieves data using automated filing systems.
  • Verifies accuracy of data entered into the system and corrects information by making updates, additions or deletions as required, and prints reports.
  • Establishes and maintains filing systems and retrieves documents from files as required.
  • Researches document files and automated records for specific information.
  • Copies and distributes materials and acts as key operator for copy machine.
  • Reads, screens and directs mail and composes answers to routine correspondence.
  • Calculates fees, records payments and balances routine accounts.
  • Operates various office equipment such as typewriters, computer terminals and personal computers, facsimile machines, photocopiers and calculators.
  • Performing moderately complex word processing activities such as preparation of charts, graphs and tables.
  • Transcribing a variety of correspondence, reports and documents from dictating equipment.
  • Scheduling and arranging meetings, conferences, interviews and other appointments.
  • Training other staff members in office procedures and clerical activities.
  • Assigning and reviewing the work of staff performing typing, filing and other routine clerical activities.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Paid holidays
  • Paid volunteer time
  • Flexible scheduling
  • Tuition reimbursement
  • Professional development
  • Learning and development program
  • Employee discount programs
  • Wellness programs
  • 401k
  • 401k matching
  • Employee stock purchase plan
  • Profit sharing
  • Performance bonus
  • Sign-on bonus
  • Employee bonus referral program
  • Commuter benefits
  • Flexible spending account
  • Home office stipend
  • Legal assistance
  • Adoption assistance
  • Childcare assistance
  • Family medical leave
  • Maternity leave
  • Paternity leave
  • Fertility benefits
  • Pet insurance
  • Pet friendly
  • On-site amenities
  • Gym membership
  • Diversity programs
  • Pay transparency
  • Unlimited PTO
  • Sabbatical leave
  • Conference allowance
  • Continued education
  • Mental health days
  • Bereavement policy
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