Positions in this job family are assigned responsibilities for providing administrative support for program areas and support functions, or serve as an assistant to, or provide administrative support to an administrator or an official. This may include supervising an administrative or clerical unit, responsibility for an administration program providing various services to agency customers, and similar duties and responsibilities. It may also include responsibility for supervising an assigned staff of administrative technicians in performing duties involving the processing of applications for various types of permits or licenses, maintaining various records, preparing correspondence or other materials, and similar activities. The functions within this job family will vary by level and organization, but may include the following: Trains other staff Assigns projects to staff as needed; develops and places in operation special procedures. Initiates correspondence requiring knowledge of agency or program procedures and policies. Develops and maintains confidential or complex files. Interprets and advises internal and external customers on departmental or program rules, regulations, and laws. Prepares invoices and payments of claims, requisitions, purchase orders and other fiscal duties. May supervise subordinate staff. Represents agency, supervising official, or program area at meetings, conferences, or civic organizations. Coordinates activities with internal and external customers. May establish educational and/or training programs. Interviews callers, arranges appointments, and handles office details. Enters and retrieves information using Personal Computer or other data processing equipment and receives and reviews coded and uncoded source documents; reviews data and makes routine corrections. Being present at the office is an essential function of the job. Other duties as assigned. Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior. Works effectively in team environment, participating and assisting their peers. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees