Administrative Assistant II - Ames National Laboratory

Iowa State University•Ames, IA

1d•Onsite

About The Position

This position provides essential day-to-day administrative and operational support to the Executive and Human Resources (HR) teams for the Laboratory. This role serves as a primary, first point of contact to staff, students, contributors, and visitors, delivering high-quality customer service and responding to inquiries appropriately. This role is responsible for coordinating a variety of processes, supporting budget preparation and maintaining accurate records across multiple teams while providing seamless professional level support.

Requirements

High school diploma or equivalent
3 years of related experience
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Nice To Haves

Demonstrated experience providing professional, customer-focused administrative or HR support, including responding to inquiries and routing requests accurately and efficiently.
Proven ability to maintain a high level of accuracy and attention to detail when processing documents, records, and data across multiple systems.
Experience following established procedures and workflows consistently while managing recurring, task-based responsibilities.
Demonstrated discretion and professionalism when handling confidential employee or organizational information, in compliance with policies and regulations.
Working knowledge of HR and administrative platforms (i.e., Workday, Costpoint, Versatile RM, and Microsoft Office and Google suite).
Experience managing shared email inboxes or queues, ensuring timely, clear, and appropriate responses.
Prior experience in an HR, administrative, or operations support role is preferred.

Responsibilities

Provides essential day-to-day administrative and operational support to the Executive and Human Resources (HR) teams.
Serves as a primary, first point of contact to staff, students, contributors, and visitors.
Delivers high-quality customer service and responds to inquiries appropriately.
Coordinates a variety of processes.
Supports budget preparation.
Maintains accurate records across multiple teams.
Provides seamless professional level support.