Administrative Assistant II, Orthopedic Surgery

Beth Israel Lahey Health•Boston, MA

1d•$22 - $29•Hybrid

About The Position

This in-person, full-time position requires 4 days a week at the Outpatient Care Center at 40 Allied Drive in Dedham and 1 day a week at New England Baptist Hospital at 125 Parker Hill Avenue in Boston. The Administrative Assistant will plan, oversee & organize daily operations in busy orthopedic practice. Under the direction of the physician, Manager, and/or Director, support day-to-day front desk operations for the physician practice. Provide phone support, to perform initial intake, collecting patient insurance data, and demographics. Enter all required data into electronic health records, ensuring meaningful use and managed care, and quality requirements are being met. Provide medical and surgical office front desk support, collecting co-pays, obtaining all necessary patient signatures, and scanning insurance cards and driver’s licenses into electronic health records. Perform surgical, consultation, and ancillary testing scheduling for the surgeon and Physician Assistant. Verify patients' insurance eligibility and ensure all necessary referrals/pre-certifications and records are in place by the time of visit. Prepare the next day’s paperwork and schedules. Confirm provider schedules and adjust as needed Assist with mail pick-up and delivery. Separate, distribute and scan mail. Prepare and submit office billing in a timely manner. Enter orders in EMR as needed Other duties and special projects, as identified and assigned.

Requirements

Vaccinated against influenza (flu) as a condition of employment.

Responsibilities

Plan, oversee & organize daily operations in busy orthopedic practice.
Support day-to-day front desk operations for the physician practice.
Provide phone support, perform initial intake, collecting patient insurance data, and demographics.
Enter all required data into electronic health records, ensuring meaningful use and managed care, and quality requirements are being met.
Provide medical and surgical office front desk support, collecting co-pays, obtaining all necessary patient signatures, and scanning insurance cards and driver’s licenses into electronic health records.
Perform surgical, consultation, and ancillary testing scheduling for the surgeon and Physician Assistant.
Verify patients' insurance eligibility and ensure all necessary referrals/pre-certifications and records are in place by the time of visit.
Prepare the next day’s paperwork and schedules.
Confirm provider schedules and adjust as needed.
Assist with mail pick-up and delivery.
Separate, distribute and scan mail.
Prepare and submit office billing in a timely manner.
Enter orders in EMR as needed.
Other duties and special projects, as identified and assigned.