Administrative Assistant I - Center for Family Medicine

Cleveland Clinic • Akron, OH

2d • Onsite

About The Position

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. As an Administrative Assistant for the Center for Family Medicine, you will perform a variety of administrative and clerical duties to support departmental operations, including scheduling appointments, answering and triaging phone calls, greeting patients and visitors, and managing correspondence. In this role you will facilitate the discharge process, including referrals to other providers and the scheduling of tests and procedures. A caregiver in this role works days from 8:00 a.m. – 5:00 p.m.

Requirements

• High School Diploma or GED
• One year of office experience
• Experience using Microsoft Office Suite products (Outlook, Word, Excel and PowerPoint)

Nice To Haves

• Two years of college or business school
• Typing proficiency of 35 WPM with accuracy
• Healthcare clerical experience

Responsibilities

• Perform various administrative duties to support assigned areas, such as scheduling, handling phone calls, greeting customers and correspondence.
• Manage and prioritize multiple assignments simultaneously and effectively.
• Act as a liaison between internal and external customers by greeting customers and answering and triaging phone calls.
• Administer calendars and schedule management.
• Compose and prepare various correspondence, such as reports, forms, presentation materials and messages.
• Provide coverage of other areas, such as front end, point of service and registration.
• Facilitate the discharge process, including referrals to other providers and the scheduling of tests and procedures.

Benefits

• Endless support and appreciation
• Rewarding career opportunities
• Outstanding, comprehensive offerings are an investment in your health, well-being and future.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees