Administrative Assistant I or II

Draper City • Draper, UT

5d • $18 - $33 • Onsite

About The Position

Under the supervision of the City Recorder, serves as the first point of contact for city hall by greeting visitors, answering telephones, and directing customers to the appropriate departments. Performs a variety of administrative and clerical duties to facilitate the coordination of all matters pertaining to City Administration and the Recorder’s Office, including records management, document imaging and filing, passport acceptance and notary services, and other duties as assigned.

Requirements

• High school diploma or G.E.D.
• Administrative Assistant I – One year of clerical and/or customer service experience.
• Administrative Assistant II – Additional 2 years of clerical experience.
• Proficiency in Microsoft Office Suite and other office software.
• Must type 40 wpm
• Administrative Assistant II – Two years administrative or related experience or one year working at Draper City.
• Valid Utah Driver License.
• Must be a U.S. Citizen in order to perform passport acceptance agent duties.
• Must pass U.S. State Department regulations and be certified as a passport agent within two weeks of hire.
• Basic clerical, recordkeeping and financial skills
• Excellent customer service orientation
• Proficiency in word processing, spreadsheets, and presentation software
• Follow city policy and practices, establish priorities, and accomplish duties in a timely manner
• Correspond effectively verbally and in writing
• Work independently with minimal supervision and interdependently amongst a team
• Project a professional image when serving the public and respond to complaints with a high level of courtesy
• Communicate effectively with the public under potentially adverse circumstances and to work well with supervisors, co-workers and employees in other departments.
• Obtain information from individuals, residents, etc.

Responsibilities

• Maintains a professional, welcoming, and customer-focused reception area for City Hall visitors.
• Greets and provides customer service for walk-in public and employees
• Answers the telephone, routes calls, processes messages, schedules appointments, directs citizens to proper divisions, takes citizen requests, gives out general information, and sorts and distributes office correspondence.
• Provides back-up support, as needed.
• Assists with record management projects as needed.
• Qualifies as Passport Acceptance Agent.
• Qualifies and acts as a notary public.
• Performs other related duties as assigned.

Benefits

• Health insurance (Traditional or HDHP with employer HSA contribution up to $3,400 per benefit year) effective DOH or Medical Cash Out
• Gym and Wellness Incentive Program Reimbursement
• 401(k) up to 3.5% match effective DOH
• Enrollment in Utah Retirement System (URS)
• Employer paid Life Insurance of 150K
• Paid vacation and sick leave
• Paid parental leave
• 13 holidays
• Tuition Reimbursement eligibility after completion of new hire probation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED