Administrative Assistant - Housing (6-Month Term)

Greater Victoria Housing Society•Victoria, BC

2d•Onsite

About The Position

Our Housing team advertises, shows, and rents out vacant units. They work with BC Housing to ensure that tenants are the right fit for our subsidized buildings and that their rents stay appropriate for their income levels. This position includes administrative tasks, supporting senior team members, and liaising with stakeholders and potential tenants. Greater Victoria Housing Society (GVHS) is an award-winning registered charity and not for profit organization dedicated to providing high quality, secure and affordable rental housing for low to moderate income households. Known for excellent service, we contribute to healthy, thriving and livable communities. GVHS is a housing provider for those who are able to live independently. GVHS is an equal opportunity employer committed to an inclusive, equitable and accessible environment for all. All qualified applicants will receive consideration for employment without regard to race, national origin, age, religion, disability, sexual orientation, gender identity or expression or any other basis protected by law. GVHS is a living wage employer. GVHS acknowledges that it organizes and works on the traditional territories of the Lekwungen peoples, and that the land’s historical relationships with the Songhees, Esquimalt and WSÁNEĆ peoples have existed since time immemorial.

Requirements

General practical knowledge of office administration procedures and processes.
Skills using office computer programs such as Outlook, Word and Excel.
Excellent attention to detail in collecting and reporting and entering data.
Ability to manage tasks, time and priorities to handle a number of different issues in a responsive and timely manner.
Excellent interpersonal skills, including being empathetic to clients.
Ability to maintain respect, professionalism and confidentiality at all times.
Effective communications skills both verbally and in writing.
Demonstrated ability to be resourceful.
Ability to learn and apply details of multiple housing program policies, Tenancy Agreements, and other guidelines.
Ability to co-operate across GVHS departments supporting the onboarding of new tenants.
Ability to co-operate with other agencies supporting our applicants and tenants.
Ability to work collaboratively with co-workers.
Submit to Criminal Record check.

Responsibilities

Clerical support and acts as a primary customer service agent for the Society.
Support the Manager of Housing and the Housing Department with clerical and general administrative duties.
Liaising with stakeholders and potential tenants.
Collecting and reporting and entering data.
Managing tasks, time and priorities to handle a number of different issues in a responsive and timely manner.
Working through situations with others who are under stress, either in person or on the phone, maintaining respect, professionalism and confidentiality at all times.
Co-operating across GVHS departments supporting the onboarding of new tenants.
Co-operating with other agencies supporting our applicants and tenants.
Working collaboratively with co-coworkers.