Administrative Assistant - Hospice

Commonheart, Inc•Waukesha, WI

1h•$21 - $23•Onsite

About The Position

An individual employed to assist in the activities of the administrator, staff, volunteers, patients and families of Hospice. This involves the performance of a variety of clerical and volunteer coordination duties as assigned.

Requirements

Commitment to quality outcomes and services for all individuals.
Ability to relate well to all individuals.
Ability to maintain and protect the confidentiality of information.
Ability to exercise independent judgment and make sound decisions.
Ability to adapt to change.
High School diploma or equivalent required.
One year of experience in a related field.
Excellent working knowledge of Microsoft suite of platforms.

Nice To Haves

Education in office administration preferred.
2-3 years of experience with volunteer services preferred.

Responsibilities

Maintains a positive image of the entity in the community keeping in alignment with our mission, vision, and values.
Responsible for on-call services, as assigned.
Maintains records associated with Hospice service benefits: medical equipment and supplies, pharmaceuticals, levels of service, and coordinates with the appropriate vendor or billing personnel when needed.
Assists with the referral/ admission/ discharge process flows as it relates to medical records and hospice care and services.
Work cooperatively and professionally with Hospice Director, Patient Care Coordinators and hospice staff in identifying and recruiting for Volunteer needs.
Maintains volunteer records including but not limited to; patient visits, recruitment, onboarding, recognition and retention efforts, volunteer hours, etc.
Works collaboratively with care teams regarding volunteer assignments.
Maintain and support office operations including office supplies and forms, admission packets, forms, and computer/ technology support.
Performs other similar duties, as needed.