Administrative Assistant / Front Desk

KW PROPERTY MANAGEMENT AND CONSULTING

About The Position

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assist in the daily operation of the management office and administrative duties following established Company procedures and guidelines. Perform administrative assistant functions including but not limited to: record keeping, filing, mail collection and distribution, word processing, data entry, maintain and replenish office supplies, and other essential needs as required. Maintain, update, type, and coordinate account information in computer database. Research any owner discrepancies regarding payment to accounts. Coordinate and track important dates and meetings, such as turnover, annual, and budget meetings. Ensure that the telephone is answered properly and messages are handled courteously, accurately, and responded to in a timely manner. Ensure that emails are responded to within 24 hours. Provide and maintain property service requests and the community website calendar, as well as any other forms specific to the property that may be developed. Reservation & coordination of conference room events. Coordinate resort activities with the events committee and work with them to plan and implement these activities during season. Work in coordination with the events committee to assist in the planning and implementation of the resort special events. Assist the management team in ensuring that the resort properties remain in compliance with the governing documents of the Association. Special projects as instructed.

Requirements

Prior experience in a related position; a minimum of 1-year experience.
Working knowledge of computer and associated programs; MS Office Suite.
Ability to multi-task, set, and manage priorities.
Excellent communication and listening skills in order to interact with a diverse and multi culture population.
Keyboarding ability with accuracy at 45-50 words per minute.
Must function in team organized environment.

Responsibilities

Assist in the daily operation of the management office and administrative duties following established Company procedures and guidelines.
Perform administrative assistant functions including but not limited to: record keeping, filing, mail collection and distribution, word processing, data entry, maintain and replenish office supplies, and other essential needs as required.
Maintain, update, type, and coordinate account information in computer database.
Research any owner discrepancies regarding payment to accounts.
Coordinate and track important dates and meetings, such as turnover, annual, and budget meetings.
Ensure that the telephone is answered properly and messages are handled courteously, accurately, and responded to in a timely manner.
Ensure that emails are responded to within 24 hours.
Provide and maintain property service requests and the community website calendar, as well as any other forms specific to the property that may be developed.
Reservation & coordination of conference room events.
Coordinate resort activities with the events committee and work with them to plan and implement these activities during season.
Work in coordination with the events committee to assist in the planning and implementation of the resort special events.
Assist the management team in ensuring that the resort properties remain in compliance with the governing documents of the Association.
Special projects as instructed.