Administrative Assistant for Utilization Review

LAKE BEHAVIORAL HOSPITAL•Waukegan, IL

1d•$19 - $26•Onsite

About The Position

The Administrative Assistant is responsible for providing administrative support for the Utilization Management department, including performing clerical duties, attending departmental meetings, coordinating staff activities, staff educational files and providing support for the Director of Clinical Programming. Schedule: Monday – Friday flexiable hours ( 8am–1pm) or Monday – Thursday (8am- 2pm)

Requirements

Must be able to type at least 65 w.p.m.
knowledge of Word and Excel software programs
Ability to work overtime and flexible hours, as requested.

Nice To Haves

Associate Degree in Business Administration or related field preferred; or an equivalent combination of education and experience.
At least one (1) year experience as an Administrative Assistant in a health care setting preferred in a health care setting; or combination of education, training and experience.
experience as a mental health technician desired.

Responsibilities

Completes frontline and clerical support to the Utilization Review team in processing daily, weekly, and monthly reports
Managing incoming calls or incoming emails from insurance companies and route them appropriately.
Follow-up on appeal submissions to determine status.
Develops and maintains positive customer relations and coordinates with various functions within the company to ensure clinical requests and questions are handled appropriately and in a timely manner.
Verify patient insurance eligibility as needed
Complete follow-up calls for Utilization Review Coordinators to maintain compliance on authorization timeframes.
Provide support for documentation uploads of authorizations.
Troubleshoot for missing documentation as requested.
Responds to tasks and written request from coordinators, providers and internal departments.
Open and distribute mail for the department.
Order supplies for the department, maintain a cost-effective and efficient office.
Consistently prioritize workloads to ensure daily work is completed.
Adhere to facility, department and Corporate Personnel Policies and Procedures.

Benefits

401(k) + matching
Health insurance
100% company-paid life insurance coverage up to 2x your annual salary
Vision insurance
Dental insurance
100% company-paid long term disability insurance
Paid time off
Cafeteria on site + discounted meals
Employee engagement events
Employee assistance program
Employee recognition program
Free parking
Career & training development opportunities
Dynamic and inclusive work environment
Engaged management team dedicated to your success
A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations