Administrative Assistant - Employee Benefits

Cross Insurance•Manchester, NH

4d•$23 - $27•Onsite

About The Position

The Cross Family of Agencies is seeking a talented and experienced Administrative Assistant for their Employee Benefits team in Manchester, NH. This role supports a dedicated team with various administrative duties, including assisting with TPA renewals, compliance document review and creation, database updates using Salesforce, RFP generation, and managing open enrollment materials. The position also involves servicing claim issues by working closely with carriers and account managers. The company emphasizes a culture of community and giving back, with offices supporting local causes.

Requirements

High School Diploma
Minimum 3 years administrative experience
Familiarity with Employee Benefits functionality
Ability to work independently as well as in a team environment
Excellent data entry skills with high accuracy and attention to detail
Ability to perform multiple tasks simultaneously and meet deadlines in a fast-paced environment
Outstanding problem solving and analytical skills
Superior organizational skills
Strong interpersonal, communication, organizational and customer service skills required
Working knowledge of MS Office, particularly Excel and Powerpoint
In depth knowledge or understanding of Employee Benefits Plans and their functionality (Medical, Dental, Life, Disability, Cafeteria Plans, HSA, etc.)

Nice To Haves

Bachelor's degree preferred
Experience in an Employee Benefits setting
Experience with Salesforce a plus

Responsibilities

Assist with TPA renewals
Assist with Compliance Document review and creation
Database updates using Salesforce client management system
RFP generation and requests
Assist with open enrollment materials
Service claim issues, working closely with carriers and the dedicated account manager for resolution