Administrative Assistant - Early, Elementary, and Reading Education in the College of Education

James Madison University • Harrisonburg, VA

3d • Onsite

About The Position

The James Madison University College of Education seeks an Administrative Assistant for the Early, Elementary, and Reading Education (EERE) department. This position provides administrative and clerical support for the department, Academic Unit Head, faculty, and students.

Requirements

• Strong communication and interpersonal skills
• Demonstrated ability to interact professionally and effectively navigate challenging conversations, with a variety of stakeholders
• Exceptional attention to detail
• Strong organizational and prioritization skills
• Demonstrated persistence in finding answers and solving problems
• Experience using digital office technologies (ex. MS Office 365, Adobe Sign)
• Demonstrated ability to learn and adapt with change and innovation
• Ability to interpret and apply relevant policies

Nice To Haves

• Prior experience as an administrative assistant
• Demonstrated ability to utilize emerging technologies

Responsibilities

• Serve as an initial point of contact for faculty, students and other visitors to the department offices, providing exceptional customer service by phone, in person, and electronically.
• Serve as administrative assistant to the academic unit head (AUH). Provide, for example, a range of assistance with notetaking, providing transcripts, organization and archiving of files and records, calendar management, communications, orders, event logistics and reservations, and fiscal and affiliate support.
• Create protocols that help the unit adhere to policies (ex. FERPA, Records Management), meet expectations, and function efficiently.
• Maintain confidentiality and professionalism in handling sensitive information.
• Maintain up-to-date and accurate schedules, syllabi, and textbook information.
• Corresponds with adjunct faculty and assists in assigning and supporting supervisors.
• Utilize JMU systems for a range of tasks, prioritizing administrative support tasks and remain up to date on relevant software programs, procedures, and departmental needs through professional learning and practice. (Required training is provided.) For example: Review and enter approved course entries and student overrides in the student administration system(s). Run queries and generate reports. Track faculty hours and overload pay. Track and support student scheduling and record keeping.
• Support the hiring, on-boarding, supervision, and separation processes for department employees by managing required paperwork and ensuring timely and accurate processing.
• Supervision of graduate assistants includes Creation of schedules Track hours and provide needed materials
• Prepare budget documents and monitor departmental budget allocations including but not limited to the small purchase credit card (SPCC) and faculty professional development needs. This includes budgetary documentation and tracking, purchase reconciliations, procurement approvals, faculty professional development fund allocation, department office allocation, inventory management
• Provide administrative support for grant-related activities, including serving as fiscal contact on a grant application and supporting budget and reporting processes as directed by Principal Investigators.
• Complete other duties as determined by the EERE Academic Unit Head and/or Dean based on the ongoing and emerging needs of the department and College of Education.
• Maintain inventory of supplies

Benefits

• Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.
• Free Access to the University Recreation Center (UREC): Employees can enjoy facility access and program registration privileges at UREC and University Park. This includes the climbing wall, equipment centers, and group exercise studios.
• A variety of voluntary benefits such as Pet Insurance, Identity Theft and Legal Protection Plans, and several other supplemental benefits.
• Holiday Breaks: The university is granted 12 holidays a year.
• Talent Development Trainings: The Talent Development department offers a wide variety of personal and professional trainings, eligible for all employees to join.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed