About The Position

Provides administrative support to one or more individuals in the Loan Services department. Assures that assigned reports and/or projects are completed in a timely and efficient manner by compiling information and preparing it in final format. Coordinates the efficient operations of the department by maintaining confidential and general files, scheduling daily tasks, maintaining manuals, and performing necessary clerical duties relevant to the area. Provides optimum support to management through ongoing communication to assess/reassess priorities in order to meet deadlines. Prepares computer-generated reports and information to department or division management as requested. Performs follow-up on all administrative details relevant for department efficiency. Performs a variety of administrative duties to assist in the smooth and efficient daily operations of the department. Requests subordination and insurance coverage requests and follows up for the same. Works with creditors and insurance companies to coordinate the resolution of language disputes. Manages the loan and lease payoff process including logging and status tracking, prepares documentation to effectuate the release of collateral. Manages insurance follow-up on loan and lease portfolio. Answers incoming phone calls from internal and external customers. Regular and predictable attendance is an essential requirement of the position. Responsible for the completion of all compliance training related to the position. Must understand all applicable laws and regulations that apply to the position and complies with the requirements.

Requirements

  • Two (2) or more years of experience in an office environment preferred.
  • Proficiency in MS Office software (Excel, Word) is essential.
  • Good organizational skills.
  • Analytical and problem-solving skills with attention to detail.
  • Able to prioritize workload and handle multiple competing tasks and demands.
  • Ability to meet deadlines.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Good written and verbal communication skills.
  • High School Diploma/GED required.
  • Regular and predictable attendance is an essential requirement of the position.
  • Must understand all applicable laws and regulations that apply to the position and complies with the requirements.

Nice To Haves

  • Minimal or occasional travel for meetings, projects or training as needed.

Responsibilities

  • Assures that assigned reports and/or projects are completed in a timely and efficient manner by compiling information and preparing it in final format.
  • Coordinates the efficient operations of the department by maintaining confidential and general files, scheduling daily tasks, maintaining manuals, and performing necessary clerical duties relevant to the area.
  • Provides optimum support to management through ongoing communication to assess/reassess priorities in order to meet deadlines.
  • Prepares computer-generated reports and information to department or division management as requested.
  • Performs follow-up on all administrative details relevant for department efficiency.
  • Performs a variety of administrative duties to assist in the smooth and efficient daily operations of the department.
  • Requests subordination and insurance coverage requests and follows up for the same.
  • Works with creditors and insurance companies to coordinate the resolution of language disputes.
  • Manages the loan and lease payoff process including logging and status tracking, prepares documentation to effectuate the release of collateral.
  • Manages insurance follow-up on loan and lease portfolio.
  • Answers incoming phone calls from internal and external customers.
  • Responsible for the completion of all compliance training related to the position.
  • Must understand all applicable laws and regulations that apply to the position and complies with the requirements.
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