Administrative Assistant - CNO

Winnipeg Regional Health AuthorityWinnipeg, MB
Onsite

About The Position

Provides secretary assistance to the Chief Nursing Officer (CNO) and other Services within the Patient Services Division. This role involves coordinating work for VH Facility of Patient Care Managers and assisting the CNO and Patient Services in confidential matters pertaining to program operations. The position also requires working collaboratively with other Administrative Assistants in Corporate Services, providing coverage during absences, and using discretion when handling information and referring inquiries. The role involves composing correspondence on behalf of senior leadership, interacting with various stakeholders including WRHA, community agencies, government officials, university faculties, management, and the public, while maintaining confidentiality of data. Responsibilities include recording and preparing minutes and agendas, utilizing e-mail and computerized calendars, problem-solving independently, and working effectively within a team environment under stress and to meet deadlines.

Requirements

  • Minimum of 2 years previous office experience in senior Administrative Assistant position.
  • Complete high school education, Manitoba standards, required.
  • Formal training in applied office skills required.
  • Typing 60 wpm.
  • Demonstrated proficiency in the use of Microsoft Office Word, Excel and Outlook) required.
  • Working knowledge of Access database software required.
  • Must have excellent organizational, interpersonal, communication (verbal and written) skills and problem-solving abilities and the initiative to follow through on matters independently.
  • Must have the ability to set up spreadsheets and databases required.
  • Must have file management and data entry experience.
  • Must have demonstrated experience in a customer service role, effectively handling a variety of inquiries and communicating with all levels of staff and the public.
  • Demonstrated ability to prioritize a large workload and independently complete a variety of administrative duties.

Nice To Haves

  • Demonstrated proficiency in use of Microsoft Publisher an asset.
  • Knowledge of SAP preferred.

Responsibilities

  • Provides secretary assistance to Chief Nursing Officer as well as other Services that fall into the Patient Services Division.
  • Coordinates all work related to VH Facility of Patient Care Managers.
  • Works in a confidential capacity assists Chief Nursing Officer and Patient Services for assigned program(s), in matters pertaining to program operation.
  • Works as a team with other Administrative Assistants in Corporate Services, assisting each other as required and providing coverage during absences.
  • Uses discretion and tact when providing information and/or referring questions as appropriate within the Centre or to outside agencies.
  • Compose correspondence on behalf of senior leadership
  • Relates on an interpersonal basis with others (WRHA, community agencies, government officials, University Faculties, all levels of management, and the public).
  • Retain data on a confidential basis.
  • Record and prepare minutes and agendas.
  • Utilize e-mail and computerized calendars.
  • Problem-solve independently.
  • Work within a team environment.
  • Must be able to work effectively under stress and meet deadlines.
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