Administrative Assistant - Clinical

Psynergy Programs Inc•Morgan Hill, CA

10h•Onsite

About The Position

Psynergy Programs is seeking administrative assistants to provide key support for the Clinical Supervisor, Therapists, Psychiatrists, and other Mental Health professionals. This position acts as a liaison between the clinical staff, facility residents, facility personnel and county officials. Psynergy Programs provides rehabilitation and specialty mental health services to individuals afflicted with complex and chronic mental illness in an enriched residential environment. Our adjoining outpatient clinics provide and support our clients with the highest levels of service.

Requirements

Full Vaccination against COVID-19 – CA required
A commitment to providing the highest levels of service - required
A great attitude – required
Two years of experience working in a professional environment
Excellent Organizational Skills
Anticipate and Respond to Problems
Computer Literate or the ability to learn Computer Skills quickly
Ability to respond to all levels of management
Exceptional Attendance

Nice To Haves

Experience working in behavioral health or in residential care
Other qualifications and certifications earn you more $$ so let us know!
special certifications, skills, trainings, degrees (ex: CNA, NVCI, First Aid, CPR, Narcan, SUDS, CADC, ARF/RCFE, CBT, DBT, CBT for Psychosis, Motivational Interviewing)

Responsibilities

Greeting and screening incoming visitors
Greeting and notifying staff of appointment arrivals
Answering clinical office phone, taking messages and transferring calls to appropriate extensions
Utilizing commons sense including having a “whatever it takes” attitude and focus
Responds to all email, voicemail, and fax inquiries from staff, county officials and others involved in client care.
Creates, copies and delivers medical records/forms/reports as requested; ensures proper signatures from clients, conservators and Psynergy Staff are obtained and paperwork is complete.
Coordinates and monitors clinical staff schedules; schedules after-care client appointments and conservatorship psychologist visits.
Creates and maintains documents in the Client’s Electronic Medical Record Chart in accordance with HIPPA compliance.
Ensures security and organization of chart rooms and clinical office files in accordance with HIPPA Medi-Cal certification.
Maintains clients’ statuses in Psynergy databases; maintains assigned paperwork for client files.
Maintains clinic caseload roster and notifies staff of changes when clients are admitted and discharged
Maintains clinical office, including keeping the Informing Materials display cases full, keeping the office clean and organized, and ensuring the office equipment is operational.
Creates miscellaneous templates, forms, certificates, memos, letters, reports, and other correspondence for clinical staff as needed.
Track correspondence, including FedEx and USPS
Assist with yearly Medi-Cal certifications.
May assist in billing for Medi-Cal, Medicare and Private Pay
May transport clients to medical appointments, off-site groups or to and from their place of residence
Audits other clinics charts for accuracy and completeness
Performs other duties as assigned