Administrative Assistant (Bilingual Spanish)

Achieve Beyond Pediatric Therapy & Autism Services•White Plains, NY

21h•Onsite

About The Position

As our Bilingual Spanish Administrative Assistant, you will play a critical role in supporting children and families participating in the Early Intervention Program. This position serves as the backbone of our administrative operations by ensuring child records are accurate, complete, and compliant with state and county requirements. The ideal candidate is highly organized, detail-oriented, bilingual in Spanish, and passionate about helping families navigate services that improve children's lives. You will work closely with Service Coordinators, providers, and families while maintaining the integrity of both electronic and hard-copy records and supporting the overall success of the program as well as maintaining Front Desk functions.

Requirements

MUST BE BILINGUAL SPANISH
2+ years of office administration or similar experience
Proficiency in Microsoft Office (Word, Excel, Outlook)
Excellent written, verbal, and presentation skills
Strong attention to detail and follow-up skills
Ability to multitask and manage competing priorities
Strong relationship-building skills; ability to communicate effectively across all levels
Demonstrated adaptability and ability to manage change
Must be resilient and solution-oriented
Bilingual Spanish a must!

Responsibilities

Maintain accurate and up-to-date electronic and hard-copy child records for the Early Intervention Program.
Ensure all child files comply with state, county, and program documentation requirements.
Utilize databases, electronic systems, and shared platforms to track and update required child documentation.
Monitor and follow up on start dates, progress reports, and outstanding documentation to ensure timely compliance.
Process and complete requests for records and outside documentation in a timely and confidential manner.
Enter and manage data accurately while maintaining high standards of quality and attention to detail.
Communicate with families in English and Spanish, providing information, support, and guidance regarding the Early Intervention process.
Collaborate with Service Coordinators, providers, and internal teams to ensure smooth communication and efficient case management.
Assist with resolving billing and documentation issues as needed.
Work proactively to meet departmental goals, compliance standards, and critical deadlines.
Support general office operations, including inventory management and ordering office supplies.
Coordinate incoming and outgoing mail distribution.
Provide front desk coverage as needed, including greeting visitors and assisting with incoming phone calls.
Perform other duties as assigned.