Administrative Assistant/AR/AP Clerk

Trademark Property Company • Baton Rouge, LA

5d

About The Position

The Administrative Assistant/AR/AP Clerk is a key support role responsible for the financial and administrative operations of a property. This individual assists with the day-to-day accounting, including tenant invoicing and vendor payments, ensuring financial records are accurate and up-to-date. On the administrative side, the role serves as the primary point of contact for tenants, handling inquiries and providing excellent customer service. The Property Administrator also handles clerical tasks, organizes records, and assists with office management, including ordering supplies and managing files.

Requirements

• A High School Diploma or equivalent (GED)
• Financial Software Proficiency: Experience with accounting software such as QuickBooks, Yardi, or similar platforms is essential for managing accounts receivable and payable.
• Attention to Detail: Meticulous attention to detail is crucial for ensuring accurate invoicing, payment processing, and record-keeping.
• Accounts Receivable/Payable Knowledge: A solid understanding of basic accounting principles, particularly related to managing A/R and A/P cycles, is required to track payments and handle invoices.
• Collections Experience: The ability to professionally and effectively follow up on late payments and manage tenant accounts is a valuable skill.
• Organizational Skills: Strong organizational skills are necessary to manage digital and physical files, track documents, and handle clerical tasks efficiently.
• Communication Skills: Excellent verbal and written communication skills are critical for providing good customer service, handling tenant inquiries, and managing correspondence.
• Customer Service Orientation: A professional and patient demeanor is important when interacting with tenants and addressing their needs, both over the phone and in person.
• Office Suite Proficiency: Familiarity with Microsoft Office Suite (Word, Excel, Outlook) or similar software is a must for document creation, data management, and correspondence.
• Problem-Solving Abilities: The capacity to handle routine issues, address tenant concerns, and manage office logistics independently is a key administrative qualification.

Responsibilities

• Accounts Receivable: This person would likely be in charge of invoicing tenants and following up on late payments to ensure rent and other fees are collected on time.
• Accounts Payable: They would also handle the payment of bills for the property, such as utilities, maintenance, and supplies. This includes verifying invoices, processing payments, and maintaining vendor files.
• Clerical Support: The employee would likely handle a variety of office tasks, such as filing documents, managing physical and digital records, and handling correspondence.
• Customer Service: This person would be the first point of contact for tenants, answering phone calls, responding to emails, and addressing general inquiries or directing them to the appropriate person.
• Office Management: They might be responsible for ordering office supplies, managing office equipment, and organizing meetings or events.
• Lease Administration: They could also assist with lease renewals and maintaining tenant files, ensuring all documents are current and correctly filed.

Benefits

• Medical, Dental, & Vision: Coverage through United Healthcare
• Disability & Life Insurance: Employer-paid short-term/long-term disability and life & AD&D insurance.
• Paid Leave: Up to 4 weeks of paid maternity leave and 2 weeks of paid paternity leave.
• 401k: With a company match of 50% on the first 5% of your contributions .
• Paid Time Off (PTO): 15 days of PTO are accrued from your first full pay period.
• Paid Holidays: You will receive 10 paid holidays per year, plus a paid birthday holiday and 2 paid volunteer days.
• Additional Company-Paid Benefits: Access to HealthJoy for telehealth and advocacy services, and Rocket Lawyer for legal services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees