Administrative Assistant - Advocacy and Volunteer Engagement (49204)

THE ASSOCIATION FOR FRONTOTEMPORAL DEGENERATION•King of Prussia, PA

1d•Hybrid

About The Position

The Administrative Assistant - Advocacy and Volunteer Engagement provides administrative support to all Advocacy and Volunteer program activities and initiatives. Administrative performance will be critical to the Advocacy and Volunteer Engagement department’s overall effectiveness and ability to deliver quality programs in a timely and cost-effective manner. The Administrative Assistant - Advocacy and Volunteers is responsible for supporting the day-to-day administrative requirements of the Advocacy and Volunteer Engagement Department. Core functions include supporting AFTD’s grassroots legislative campaigns and policy initiatives and all volunteer program activities. They will be responsible for ordering materials, mailings, correspondence, and data entry. The Administrative Assistant- Advocacy and Volunteers will manage workflow, ensure all deadlines are met and assist in developing and implementing new administrative processes to continue to automate and improve efficiency as programs grow. This position will interact with all AFTD staff members as well as with family caregivers, people affected by FTD, and external professional colleagues and volunteers. They will also support AFTD through the completion of shared general office duties, in cooperation with other Assistant-level staff in the organization.

Requirements

2-3 years of experience in administrative support required
2-3 years of experience in data entry, query and general database use preferred
Strong written and verbal communication skills: phone, virtual, email, and in person
Adept at independent research and internet searches
Strong Microsoft Office Suite/365 required

Nice To Haves

Salesforce experience a plus
Working knowledge of Adobe Acrobat Pro, SignRequest, Quorum or similar grassroots advocacy software, WordPress, and/or Marketing Cloud a plus

Responsibilities

Maintain and respond to routine correspondence and phone calls; type, file, scan, print, bind, assemble, and distribute digital and hard copy materials.
Organize, prepare, and support all mailing projects, including advocacy and volunteer-related materials.
Manage expense reports for department staff and volunteers as assigned.
Draft meeting minutes for Board Committee and department meetings.
Participate in the development and implementation of effective processes, including the formatting, updating and organization of the department’s Standard Operating Procedures (SOPs) and use of technology, including agency’s advocacy and legislation tracking software.
Support quality assurance efforts: proactively identify opportunities to support the Advocacy and Volunteer programs’ growth while ensuring quality output.
Provide direct support to senior department staff by managing travel arrangements, monthly expense reports, and scheduling external meetings.
Track and ship all promotional materials for the Volunteer Services Team (expo tablecloths, banners, etc.).
Assist the Volunteer Services Manager with administrative duties to support the Ambassador Cohort (onboarding, reporting, assemblies, and Annual Summit).
Support in the planning and shipping for the annual education conference.
Provide on-site support at the annual education conference.
Maintain department/company database(s) as assigned including data entry and data auditing.
Generate reports, mailing lists and program related letters.
Enter, track, and report on program evaluation data.
Support staff with data collection, data verification and other tasks as needed.
Organize and maintain electronic, confidential, and time-sensitive documents, files, and records; leveraging and tracking of e-signature documentation.
Proofread and input campaign text and graphics; organize campaign templates and other material.
Generate and pull reports on advocate and volunteer activities.
Support any advocacy mailings.
Participate with AFTD administrative assistants in coverage of agency-wide administrative functions including reception support.
Assist in the ordering and restocking of office and kitchen supplies as requested.
Support management of conference rooms and café area.
Manage travel arrangements for organizational events and meetings as needed.
Answer main phone line and triage calls as needed as determined by shared general office duties with other Assistant-level staff in the organization.
Conscientiously follows company policies and practices and takes care of Company property.
Occasional evening availability to accommodate volunteer schedules.
Travel for organizational meetings and events as needed.

Benefits

Medical, Dental and Vision insurance for eligible employees regularly working 30 hours or more per week
Employer paid Basic Life Insurance/AD&D
Employer paid short-term and long-term disability insurance
Identity Protection
Voluntary Term Life/AD&D
Hospital Indemnity, Accident, and Critical Illness insurance
Pet discount program
Employee Assistance Program
SIMPLE IRA with company match
Generous paid vacation and sick time
14 paid holidays
4 weeks paid parental leave
Ongoing team building opportunities, including staff retreats and days of service
Ongoing professional development training and opportunities
Business casual dress code