About The Position

This position reports to the Assistant Vice President of Academic Services and Initiatives and primarily supports Continuing Education and Academic Affairs programs. Key responsibilities include monitoring data for state reporting, collaborating with Academic Affairs leadership on reporting requirements and coordinating with Distance Learning Services for student access to D2L. This position will support deans and program managers on course creation within the college's ERP system, collaborating with the Admissions and the Registrar offices, and the Division of Community and Continuing Education to enhance technology for non-credit courses and maintain student records to ensure data integrity. Additionally, the individual will assist with continuing education registration, oversee academic space requirements, manage room reservations, and serve as a liaison for workflow policies. This position will also update the Academic Affairs website, manage Etrieve processes, and provide administrative support to the division. Participation in professional development and college committees is expected.

Requirements

  • High school diploma
  • Work experience that is directly related to the area of employment
  • A bachelor's degree may be substituted for the related work experience

Nice To Haves

  • Associate degree with three (3) years of related work experience
  • Proficient in office systems management
  • Demonstrate a working knowledge of computer applications (MS Office), modern procedures, practices, and technology
  • Candidate with Lumens and Colleague systems is a plus
  • Working knowledge of Continuing Education and Workforce Training programs is ideal
  • Experience maintaining databases that include gathering, tracking, and reporting information and troubleshooting system errors is essential
  • Display initiative and sound judgment while working without close supervision
  • Exercise discretion, good judgment, and professionalism while managing multiple tasks under stressful situations, flexible schedules, and changing deadlines
  • Initiating and completing duties and special assignments with limited supervision is a must
  • Function in an environment characterized by continual changes in information technology
  • Possess excellent interpersonal and written customer service skills
  • Work as a team with other members of the Division and other departments within the College

Responsibilities

  • Monitoring data for state reporting
  • Collaborating with Academic Affairs leadership on reporting requirements
  • Coordinating with Distance Learning Services for student access to D2L
  • Supporting deans and program managers on course creation within the college's ERP system
  • Collaborating with the Admissions and the Registrar offices
  • Enhancing technology for non-credit courses
  • Maintaining student records to ensure data integrity
  • Assisting with continuing education registration
  • Overseeing academic space requirements
  • Managing room reservations
  • Serving as a liaison for workflow policies
  • Updating the Academic Affairs website
  • Managing Etrieve processes
  • Providing administrative support to the division
  • Participation in professional development and college committees

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Executive, Legislative, and Other General Government Support

Education Level

High school or GED

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