Administrative Assistant 2 (On-Site)

Recruitment Team • New York, NY

36d • Onsite

About The Position

C+C Apartment Management LLC is recognized as an industry leader in management and real estate operations. Our team manages the day-to-day operations of over 23,000 residential dwelling units across approximately 400 multi-family buildings throughout the New York Tri-state area. The C+C portfolio contains market rate, mixed market rate, affordable and full tax credit/affordable properties. Our mission is to provide exceptional property management services that meet the diverse needs of our various constituents, including our residents, the local community, government and financing agencies, and the owners of the properties. C+C offers a full breadth of management services to improve and enhance a property’s revenue, cost control measures, maintenance, financial reporting, and resident relations. Areas of Responsibility and Job Requirements The Administrative Assistant is the first point of contact for residents and guests visiting our management office and provides administrative support to the various departmental functions occurring within the management office.

Requirements

• Superior organizational, interpersonal, and time-management skills, detail-oriented, efficient, multitasker, flexible, and eager to learn.
• High School Diploma or equivalency
• 3+ years of comparable administrative work experience
• Experience with Microsoft Word, Excel,
• Detail-oriented with the ability to multi-task and maintain organization in a fast-paced environment

Nice To Haves

• 2 years in Customer Service focused role, preferred
• 1 year in a Front Desk focused role, preferred
• Proficiency in Site Compli, Happy Co. Yardi, and RentCafe, preferred
• Bilingual in Spanish, preferred

Responsibilities

• Greet residents entering the management office professionally and courteously.
• Provide office support with all day-to-day administrative functions such as answering the phones, resolving resident issues, taking memos, generating and mailing reminder notices and waivers, managing and distributing daily correspondence.
• Manage resident requests and all incoming work orders needing repairs, assign and distribute work to the appropriate maintenance staff, schedule inspections, repairs, etc. with residents.
• Daily follow-up with residents and vendors to schedule and confirm repair appointments.
• Create work orders based on the on-call emergency calls received after hours and on the weekend.
• Daily update, maintains and tracks, and closes out work orders as they are returned by maintenance staff.
• Work with the AGM to create and track resident data information consisting of move-ins/outs, re-certifications, etc.
• Schedule recertification appointments, track income documentation, and waivers
• Monitor and manage inventory for supplies, equipment, and appliances. Ensure that the equipment sign-in/sign-out log is up to date and accurately alert the supervisor and/or management if supplies are running low and provide a weekly list inventory to be ordered.
• Work closely with AGM on violation mitigation repairs
• Coordinate extermination services with the vendor and tenant.
• Other assignments as directed by the supervisor.

Benefits

• C+C offers competitive compensation and benefits and tremendous potential with a growing residential real estate developer/builder organization.
• C+C is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees