Site Administrative Assistant

Centricity ResearchMorehead City, NC
5d$40,000Onsite

About The Position

We’re looking for a Site Administrative Assistant to keep our clinical research site running smoothly and efficiently. In this role, you’ll be the first point of contact for study participants and visitors, while also providing essential administrative support to the research team. From managing calendars and tracking systems to maintaining welcoming spaces and assisting with special projects, you’ll play a vital role in ensuring high-quality site operations.

Requirements

  • 1–2+ years of experience in a professional office environment, ideally in healthcare, research, or customer service
  • Hold a high school diploma or GED (an associate’s degree in Business Management or related field is an asset)
  • Communicate clearly and professionally in person, over the phone, and via email
  • Are organized, detail-oriented, and comfortable juggling multiple tasks
  • Feel confident using computers, databases, and office software (experience with CTMS/EMR is a plus)
  • Take pride in keeping spaces organized and creating a welcoming environment for visitors
  • Excellent communication skills (verbal and written)
  • Excellent computer skills (MS Word, Excel and Outlook)
  • Attention to detail
  • Ability to manage time efficiently
  • Self-directed
  • Teamwork & Collaboration
  • Proficient level of clinical, interpretive, and analytical skills with organizational skills for project planning
  • Flexible & Adaptable
  • Strong knowledge of ICH GCP, FDA & HC Division 5 guidelines

Nice To Haves

  • Canada: Associates Degree in Business Management or related field
  • US/Canada: 2 or more years of professional office experience
  • experience with CTMS/EMR is a plus

Responsibilities

  • Greet and support study participants, visitors, and staff, ensuring a professional and welcoming environment
  • Schedule and coordinate participant appointments, including reminders via phone, email, or other channels
  • Maintain and verify the accuracy of tracking systems and clinical trial management software (CTMS)
  • Assist with office supply, instrument, and pharmaceutical stock management and ordering
  • Organize and maintain reception and common areas for a neat, efficient appearance
  • Support data entry, document distribution, and mail handling for the site
  • Help with staff training on CTMS and support occasional patient recruitment activities
  • Provide administrative support for special projects and community-facing initiatives as needed

Benefits

  • Comprehensive health, dental, and vision insurance
  • Enhanced EAP – mental health support
  • Flexible PTO + paid holidays
  • Continuing education reimbursement
  • 401(k) / RRSP with company match and immediate vesting
  • Opportunities to work with internationally renowned physicians
  • Comprehensive health benefits, competitive salary
  • RRSP or 401(k) contribution matching
  • Continued opportunities for growth & development; yearly education allowance
  • Paid holiday closures and employee appreciation days off

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

101-250 employees

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