DSHS HCLA Administrative Assistant 1

State of Washington • Multiple Locations - Western Washington, WA

4d • Hybrid

About The Position

Make a meaningful impact in long-term care policy by embracing this thrilling opportunity. The WA Cares Fund is the first of its kind in the United States, showcasing why Washington State leads the nation in long-term care initiatives. Created by the WA State Legislature, the WA Cares Fund (WCF) offers affordable long-term care insurance coverage to all working Washingtonians. This is a great opportunity to become one of our team members as the nation’s first long-term services and supports social insurance program. DSHS’s Home & Community Living Administration (HCLA) WCF is hiring team members. The innovative work that you do will aid qualified people and their authorized representatives to apply for and access their earned benefits that help pay for daily-living activities. Your experience, knowledge, and skills make a difference. As an Administrative Assistant 1, you'll play a key role in keeping Region 3 operations running smoothly by providing administrative support to leadership and ensuring efficient daily operations of offices. If you're organized, collaborative, and enjoy supporting teams that make a meaningful impact, we'd love to hear from you. We're currently hiring two Administrative Assistant 1's based out of the Vancouver and Tumwater offices. This is a hybrid opportunity, with two in office days required per week. May require regional travel to cover offices in Vancouver, Kelso, Chehalis, Tumwater and Lakewood.

Requirements

• The ability to work independently and as part of a team with a strong sense of reliability, professionalism, and accountability
• Excellent written and verbal communication skills for interacting with staff, external agencies, and diverse stakeholders
• Proficiency in Microsoft Office programs (especially Excel and Access), with strong keyboarding and data management skills
• Knowledge of office practices, data collection methods, applicable policies, and relevant Washington State laws (RCW 10.77 and 71.05)
• High School diploma or equivalent AND one year of clerical, office or administrative experience.

Nice To Haves

• Experience working in a medical or legal office with scheduling practices and software is preferred

Responsibilities

• Coordinate administrative operations and workflow across six units and regional partners
• Manage assessor schedules, intake coordination, and geographic workload balancing
• Support field operations through staff safety check-ins, vehicle coordination, travel, and meeting logistics
• Track employee onboarding, required training, and professional development
• Provide administrative support to leadership, including communications, meeting coordination, correspondence, and action tracking
• Assist with customer service and appeals tracking, including beneficiary follow-up
• Support office operations through supply ordering, purchasing, mail coordination, and other administrative duties as needed

Benefits

• The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work.
• It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS.
• We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED