ADMINISTRATIVE AIDE - CCU- PATIENT CARE SERVICES

Cook County•Chicago, IL

2d•$23 - $24•Onsite

About The Position

Under the supervision of the manager/supervisor, the administrative aide will be responsible for organizing and maintaining the clerical operations and needs of the unit/division. The administrative aide functions as the customer service representative to patients, nurses, physicians, correctional officers and other Cermak employees. Maintains the integrity of the medical record and provides clerical and administrative support tasks for patient care provider(s). Supports the philosophy, goals, and objectives of Cermak and the Patient Care Services Department.

Requirements

High School Diploma or GED equivalent is required (must provide official transcripts at time of interview)
Work experience in a healthcare environment to include medical terminology is required
Ability to work under pressure.
Skilled in the use of office equipment and machines needed.
Good Organizational skills
Numerical ability to make accurate computations on patient related and unit data
Must meet all required qualifications at time of application filing.

Nice To Haves

Computer experience would be beneficial.

Responsibilities

Answers the unit telephones, documents and relays the message to the appropriate person in a pleasant, courteous and effective manner.
Transcribes medical orders from chart, and prescriptions to medication administration records and gives the orders to nursing for verification and noting (in inpatient areas).
Under supervision, may schedule patients for sick-call (unit/division specific).
Assembles patient medical records, maintain proper order of records within chart holder and clerical duties required by patient's admission, transfer, discharge or death.
Routes charts when patients are transferred or discharged following unit/division procedures.
Utilizes CIMIS as needed (i.e. diet entry, location verification, etc.).
Demonstrates flexibility and tolerance for healthcare and care delivery changes.
Assist provider staff to maintain inventory and supplies.
Maintain a stock of forms for use and picks up supplies as needed.
Xerox forms as needed.
Runs errands as needed to other departments, i.e. Lab, X-ray, ER. etc. (unit/division specific).
Completes unit data collection and statistical report from the data collected by the provider staff (unit/division specific) after review by manager.
Keep unit Daily Log updated with admissions, discharges and transfers (unit/division specific).
Helps maintain a safe and clean working environment.
Check patient charts for putting in additional chart forms (with patient stamp embossed on form - unit/division specific).
Participates in QA Audit for unit.
Assist new personnel in orientation to environment.
Notifies supervisor of division activity/problems in a timely manner.
Adheres to dress code policy. Dresses in a neat, clean and professional manner.
Ensures the efficient running of the unit/division.
Assist provider with documentation, equipment and communication during emergency situation.
Notifies new unit/division of patient transfer, med orders, next sick call/clinic appointment if documented.
Demonstrates a positive attitude and openness to constructive feedback.
Appropriate in interaction with others.
Documentation is clear, appropriate and concise.
Punctual and in regular attendance.
Compliant with facility policies.
Compliant with Corporate Compliance and HIPPA policies and guidelines.
Communicates concerns/needs to management and administration in an open, clear and positive manner.
Transports patient's medical records, lab requisitions between departments.
Other duties as assigned.