Temporary Administrative Aide

Housing Opportunity Com • Silver Spring, MD

3d

About The Position

The Housing Opportunities Commission of Montgomery County (HOC) was established in 1974 to better respond to the County’s need for affordable housing. HOC is authorized to acquire, own, lease, and operate housing; to provide for the construction or renovation of housing; obtain financial assistance from any public or private source to assist its housing activities; and arrange for social services, resident services, and daycare.
HOC’s Resident Services Department strives to enhance the lives of HOC customers by coordinating and implementing a vast array of high-quality programs, services, and resources. Through collaborative partnerships with Montgomery County, the federal government, and various community-based organizations, Resident Services is able to offer comprehensive service coordination, impactful resident programs, and robust supportive housing services to individuals and families who reside in HOC-owned-managed properties or receive HOC housing subsidies, as well as applicants on HOC’s waitlist.

This position supports the Rent Supplement Program and the Resident Services Division (as needed). Duties include but not limited to organize applicant records, scan documents into electronic system filing system, monthly mailings, update program EXCEL spreadsheets, third-party income verifications, reviewing applicant records, analyzing for completeness, preparing pending items, letters, follow up with applicants regarding eligibility.

Requirements

• At least two years of secretarial/clerical experience
• High school or equivalent education
• Knowledge of subsidized housing a plus
• Strong knowledge of word processing programs, Google software, and Excel
• Knowledge of standard office procedures
• Good record-keeping skills
• Good communication skills with the ability to exercise good judgment
• Must be courteous and have the ability to act when dealing with the public
• Must have a good driving record
• Transportation is required

Responsibilities

• Organize applicant records
• Scan documents into electronic system filing system
• Monthly mailings
• Update program EXCEL spreadsheets
• Third-party income verifications
• Reviewing applicant records
• Analyzing for completeness
• Preparing pending items
• Preparing letters
• Follow up with applicants regarding eligibility

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED