096 Administration Sub Shift Manager
About The Position
Operates in a substitute role to Supervise overall Casino operations under the Gaming General Manager. This role involves supervising employees, ensuring efficient daily operations, and assisting with marketing and promotions. The manager has authority over all employees and department supervisors in the general operation of the Casino, but not the specific operation of a department. They are responsible for accounting of player numbers, controlling over-staffing, and managing comps. The position also involves participating in the creation and enforcement of policies and procedures to improve profitability and guest service, monitoring standards, and ensuring drug testing policies are followed. Maintaining knowledge of all property events, attending meetings, and maintaining confidentiality are key aspects. Sensitivity to Native American Culture and adherence to Leech Lake Gaming Human Resource Policy, Departmental Policy Manual, Tribal Internal Controls (TICs), and other applicable regulations are required. The role also includes securing the assets of Leech Lake Gaming and the Leech Lake Band of Ojibwe.
Requirements
- Knowledge of Casino Policies & Procedures and Internal Controls
- Knowledge of interpersonal communications, public communications, organizational communications and customer relations.
- Demonstrated leadership abilities and emulation of professionalism
- Available to travel; in-state and out of state
- Associate’s Degree (Two-year college or university).
- Two or more years related experience.
- Must meet Tribal/State compact licensing requirements, pass criminal background check and submit to drug testing.
Nice To Haves
- A combination of education and experience may be considered as a substitute for degree requirement.
Responsibilities
- Works in cooperation with shift supervisors, in the absence of department head in supervising employee and informing employees of personnel policies.
- Recommends disciplinary action for employees in cooperation with department manager.
- Ensures all systems of the Casino operations promote efficiency and improvement of the business.
- Maintains a smooth and efficient daily operation of the Casino.
- Works in the capacity of staff in an emergency situation, if necessary, to ensure continuance in operations.
- Assists Marketing and Promotions with special projects, bussing and all on-site promotions.
- Supervises Casino for entire time scheduled.
- Responsible for accounting of numbers of players in cooperation with department manager or shift supervisor.
- Controls over-staffing with department managers or shift supervisor.
- Has authority over all employees and department supervisors in general operation of Casino.
- Reports problems that arise when department manager is not on duty to the department manager in writing.
- Authorized to call law enforcement in absence of General Manager.
- Responsible for all comps in Casino with those assigned by Gaming.
- Participates with General Manager in the review, creation, implementation and enforcement of Gaming and departmental Policies & Procedures designed to improve operational profitability and Guest service.
- Monitors implementation of standards, procedures and performance.
- Assures drug testing policies and procedures are followed.
- Maintains knowledge of all events in the property as a whole.
- Attends and/or facilitates all mandatory meetings and training.
- Maintains confidentiality at all times.
- Is sensitive to Native American Culture.
- Operates within the parameters of the Leech Lake Gaming Human Resource Policy, Departmental Policy Manual and all Tribal Internal Controls (TICs), and all other applicable regulations.
- Secures the assets of Leech Lake Gaming and the Leech Lake Band of Ojibwe.
- Performs other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
