Receptionist Extra Functions

Virginia Garcia Memorial Health Center•Hillsboro, OR

3h•Onsite

About The Position

At Virginia Garcia Memorial Health Center, we honor all members of our community and acknowledge the dignity of each person we serve. Our purpose is to provide high quality, comprehensive primary health care to the communities of Washington and Yamhill counties with a special emphasis on migrant and seasonal farm workers and a view to removing barriers to health care. We strive to provide an environment that welcomes and values the people we employ and serve. If you are unsure whether you meet all the required qualifications for this role but are interested and passionate about this potential position, we encourage you to apply. The Administration Receptionist Extra Functions (AREF) performs standard building receptionist duties, while also supporting other Administration teams as needed. This position answers phones, forwards calls, takes messages and checks in visitors and deliveries. They will also be cross trained to assist other administrative departments as needed with projects and assist patients by telephone.

Requirements

High School diploma or equivalent.
One or more years' experience in reception work, work with the public or work in a social service or health care setting.
Proficiency in English and Spanish, both written and spoken language, preferred.
Proven sensitivity to inter-cultural issues.
Ability to maintain high level of confidentiality and perform work with integrity and professionalism.
Ability to make independent decisions based on Center protocols.
Proficiency with Microsoft office suite (Word, Excel, Outlook, PowerPoint) preferred.

Nice To Haves

Previous experience as a VG PAR or Medical Records Clerk preferred.

Responsibilities

Prepare the building; opening doors, turn on lights, prepare temperature check sign-in sheets.
Maintain records · deliveries, temperature checks, visitor sign-ins.
Direct deliveries to the correct location.
Perform standard front office receptionist duties to include but not limited to photocopying, faxing, mailing and filing.
Greet and assist all visitors for both Administration and Foundation and ensure they comply with entrance protocols in effect.
Open, sort, and distribute all administrative and foundation staff mail & CRC's and bundle clinic mail to be sent to the clinics via the courier.
Sort and distribute all inner office mail for administration and foundation staff.
Prepare, stuff and stamp outgoing mail and be responsible for maintenance needed on postage machine or folding machine.
Ordering of USPS mail supplies as necessary.
Deliver all checks to the Accounting Assistant I for logging and processing.
Answer administrative phone line, and route calls to appropriate staff, being courteous, timely, and helpful at all times.
Answer and process patient phone calls following established Call Center workflows and procedures.
Maintain calendar and occasionally assist with scheduling use of conference rooms at the administrative office by all Virginia Garcia staff.
Assist patients as may be appropriate.
Take photograph and create new badges for new employees, assist with all badges being issued and maintain badge system, as well as collecting of appropriate fees for replacement badges.
Check Notify MD website hourly for messages left by patients and route to appropriate provider team.
Creating and sending out all new patient packets to sites as needed.
Update patient status in Epic three times per week to migrant or seasonal as applicable per weekly report.
Overseeing of the Passport to Languages weekly reports.
Creating name tags for new administration employees and updating them as necessary.
Perform other duties as assigned.
Handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).