Administration Manager

Colliers International•Kansas City, MO

2d•Onsite

About The Position

As an Administrative Manager, you’ll play a key role in ensuring the seamless day-to-day operations of a dynamic and complex market. You’ll support multiple business lines by leading administrative functions, optimizing office operations, and contributing to strategic purchasing decisions. In this role, you’ll have the opportunity to drive efficiency, support high-performing teams, and make a meaningful impact on how the office operates. If you thrive in a fast-paced environment and enjoy balancing operational oversight with hands-on coordination, this is a great opportunity to grow your career.

Requirements

Bachelor’s degree preferably in Real Estate, Business, or similar field.
3-5+ years of relevant experience.
Commercial Real Estate experience preferred
Strong leadership skills and encourages and supports leadership and growth in others.
Display service excellence in dealing with internal and external clients and partners.
Independent, self-starter, and team player.
Excellent organizational & prioritization skills
Ability to develop systems/processes and/or teams that are flexible, adaptable and results oriented reaching the goal of maximum efficiency.
Able to work under pressure, deal with multiple deadlines, effectively handle stressful situations and work with minimal direction/supervision.
High degree of professionalism and passion for success
Applicants must be currently authorized to work in the United States on a full-time basis.
The employer will not sponsor applicants for work visas.

Responsibilities

Lead and manage operations support staff (office services, broker support, and deal administration), ensuring high performance and service excellence.
Oversee administrative staff, including hiring support, onboarding, training, performance management, and policy implementation.
Partner with Human Resources to execute recruitment, talent development, and employee lifecycle activities.
Act as a change agent by implementing policies and procedures that support continuous improvement.
Ensure compliance with local, state, and federal real estate regulations and corporate policies.
Manage Kansas and Missouri real estate licenses and monitor broker compliance.
Oversee listing and transaction file accuracy and compliance.
Maintain client representation forms aligned with current regulations.
Review and approve deal documentation and ensure system accuracy (e.g., Our Deals).
Oversee day-to-day office operations including facilities, vendor management, equipment, and supplies.
Manage cellular equipment and service plans.
Oversee REMS uniform ordering and invoicing.
Conduct vendor reviews and approve expenses per corporate policies.
Coordinate monthly broker business development meetings.
Assist with annual client forecast meetings.
Manage awards, recognition, and promotional programs.