Admin

TJX•Richmond, KY

1d•Onsite

About The Position

The Admin supports store management in executing store-related administrative functions while helping deliver an excellent customer experience. The role engages with customers, maintains a clean and organized store, and models outstanding customer service. It supports hiring and onboarding activities, maintains Associate personnel files, performs daily cash office functions, and helps maintain cash office standards. The Admin also supports the Operations Assistant Store Manager with scheduling, expense account monitoring, and supply inventory and requisitions. The position helps ensure appropriate Associate coverage, execution of store plans, effective communication of priorities, and adherence to labor laws and company policies. It also contributes to training, store recovery and cleanliness, credit and loyalty programs, shrink reduction, and safety.

Requirements

Able to work a flexible schedule, including nights and weekends.
Outstanding communication and organizational skills, with attention to detail.
Able to multitask.
Able to respond appropriately to changes in direction or unexpected situations.
Team player who works effectively with peers and supervisors.
Able to train others.
One year of retail experience.
Six months of leadership experience.

Responsibilities

Create a positive internal and external customer experience and provide outstanding customer service.
Promote honesty and integrity and maintain confidentiality.
Support hiring by scheduling interviews and conducting reference checks, and assist with onboarding new Associates.
Maintain Associate personnel files.
Perform daily cash office functions and maintain cash office standards.
Support the Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory, and requisitions.
Maintain appropriate Associate coverage in service areas and respond to coverage needs throughout the store.
Ensure the store team executes tasks according to the store plan and prioritize as needed.
Communicate priorities and progress accurately and effectively with management and Associates.
Provide and accept recognition and constructive feedback.
Partner with Management on Associate training needs.
Ensure adherence to labor laws, policies, and procedures.
Maintain organizational, cleanliness, and recovery standards on the sales floor and participate in maintaining the cleanliness of the entire store.
Promote credit and loyalty programs.
Support and participate in store shrink reduction goals and programs.
Promote safety awareness and maintain a safe environment.