Admin Support Specialist

Rainwater, Holt & Sexton, PA • Little Rock, AR

51d • Onsite

About The Position

In the Admin Support department, you truly shine by delivering outstanding service to both our clients and your colleagues every day. As the friendly face that greets all incoming calls from existing and potential clients, you handle important tasks such as requesting medical records, processing incoming records and bills, and efficiently managing invoice payments. Your proactive and upbeat attitude is a tremendous asset for everyone around you! With your fantastic organizational skills, you find joy in completing tasks, while building meaningful connections with clients, insurance adjusters, medical providers, and your amazing coworkers daily. You excel as a self-directed individual, and when working with the team, your collaborative spirit brings everyone together to create effective solutions for our clients. You can truly take pride in being part of an ethical firm where exceptional customer service is at the heart of everything we do. It's incredibly fulfilling to assist individuals during some of the most challenging moments in their lives. Your positive, can-do approach fosters a warm and supportive atmosphere that benefits both clients and staff, making every day rewarding! ABOUT RAINWATER, HOLT & SEXTON, PA With eight offices in Arkansas, an office in Tennessee, a growing team of 35+ attorneys, and more than 165+ staff members, no case is too big or too small for us to handle. Our experienced lawyers have won multimillion-dollar jury verdicts and settlements and have successfully advocated for clients in the areas of auto accidents, social security disability, bankruptcies, brain injuries, defective products, drug injuries, nursing home abuse, truck accidents, and wrongful deaths. It's our mission to successfully and compassionately represent individuals who have been through traumatic events in their lives. Our team shares the common goal of providing clients with high-quality customer service and excellent legal representation. We strive to create an environment where employees feel empowered to thrive personally and professionally.

Requirements

• At least 2 years of customer service experience
• Excellent computer and typing skills
• Ability to maintain knowledge of law firm policies and procedures
• The urgency to provide above-and-beyond customer service
• Prioritizing tasks
• Performs exceptionally well under pressure
• Strong communication skills
• Adapt quickly
• Maintain a resilient mindset in a fast-paced and ever-changing environment
• Sound judgment
• Ability to handle sensitive information with the utmost confidentiality

Nice To Haves

• Previous legal experience with personal injury, bankruptcy, social security, or workers' compensation claims Preferred

Responsibilities

• Requesting medical records
• Processing incoming records and bills
• Managing invoice payments
• Greeting all incoming calls from existing and potential clients

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed
• Number of Employees: 101-250 employees