Admin Support II

City of Olathe•Olathe, KS

3d•$18 - $20•Onsite

About The Position

The Administrative Support II position performs a wide variety of customer service and administrative duties related to daily operations. Duties may include handling a high volume of telephone calls, assisting customers with inquiries and resolving customer issues. The Administrative Support II is the second level of a four level career progression of Administrative Support I, II, III, & IV.

Requirements

One year of administrative or other relevant experience is required.
Excellent computer skills are also required including Microsoft Office (Word & Excel), along with strong customer service and telephone skills.
A high school diploma or equivalent is required.
Proficiency with verbal and written English language required.

Nice To Haves

Additional proficiency with Spanish and American Sign Language preferred.

Responsibilities

Answers phones, refers calls, gives standard information in response to phone, email, and in-person inquiries; acts as back-up to other administrative positions.
Copies and collates documents; sorts and distributes mail and other time sensitive material(s).
Maintains files both public and confidential, distributes reports, and processes transactions into systems; types form letters, labels, mail merges and correspondence; proofreads information; schedules meetings; interviews, and other functions.
Maintains professional communication with other city departments and personnel and various outside agencies.