Admin Operations Specialist I

Jm Test Systems•Mount Braddock, PA
•Onsite

About The Position

JM Test Systems is looking for a highly organized and customer-focused Administrative Operations Specialist I to support multiple operational functions across our business. In this role, you'll work closely with customers, technicians, and internal teams to coordinate projects, maintain quality standards, and ensure an exceptional customer experience. If you enjoy solving problems, managing multiple priorities, and making an impact behind the scenes, we'd love to hear from you.

Requirements

  • Strong organizational and time management skills.
  • Excellent communication and customer service abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • High attention to detail and commitment to accuracy.
  • Experience with Microsoft Office and business systems.

Nice To Haves

  • Administrative, operations, or project coordination experience preferred.

Responsibilities

  • Coordinate onsite projects from planning through completion.
  • Partner with customers, technicians, and internal teams to ensure projects stay on schedule.
  • Support quality assurance by reviewing documentation and maintaining accurate records.
  • Provide exceptional customer service by answering questions, coordinating requests, and communicating project updates.
  • Assist with scheduling, reporting, and administrative support across multiple departments.
  • Identify opportunities to improve processes and contribute to operational excellence.

Benefits

  • Competitive pay
  • Medical, dental, and vision insurance
  • Health Savings Account (HSA) with employer contribution
  • 401(k) with company match
  • Paid vacation, sick time, and company holidays
  • Career growth and advancement opportunities
  • Ongoing training and professional development
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