Admin Operations Associate

Ekho•New York, NY

1d•$55,000 - $75,000•Onsite

About The Position

Join us as we deploy our Tesla-like, end-to-end vehicle commerce platform across the entire industry. Proven scale: Tens of millions in vehicle revenue processed for 20+ leading brands and dealerships in just over a year. Trusted by all tiers: From publicly traded OEMs with billions in annual GMV to fast-growing newcomers and a broad network of dealers. Backed to win: $17.5M raised from Activant Capital, JPMorgan Payments, Winnebago Industries, Y Combinator, the Tesla alumni fund, and other strategic investors. Be part of the team building the infrastructure powering the next era of vehicle commerce. We are seeking highly motivated Administrative Operations Specialists to join our operations team in New York City. This role is crucial for ensuring the seamless processing of vehicle documentation, including titling, registration, insurance, and financing. You will be instrumental in providing top-notch customer support and streamlining our internal workflows to enhance our operational efficiency.

Requirements

Excellent communication and interpersonal skills, with the ability to handle DMV and lending inquiries professionally.
Detail-oriented with strong organizational and multitasking abilities.
Ability to operate autonomously in a fast-moving startup environment.
Excellent written communication skills, with the ability to adapt messaging for diverse audiences.
Strong prioritization skills, able to manage competing deadlines without sacrificing quality.
Collaborative team player, aligning with cross-functional partners to share insights and achieve results.
Skilled in reviewing and interacting with high volumes of sensitive documentation with accuracy and discretion.
Must be based in or willing to relocate to New York City.

Nice To Haves

Enthusiasm for automotive, powersports, or related vehicle industries.
Proven experience in vehicle dealership operations, especially in titling, financing & insurance (F&I), sales, or similar roles.
Experience operating autonomously in a fast-moving startup environment.

Responsibilities

Manage the complete lifecycle of vehicle documentation, including titling, registration, insurance, and financing.
Work closely with relevant DMV offices and lending partners to ensure a smooth transaction experience for every customer.
Maintain accurate records and ensure compliance with all regulatory requirements related to vehicle sales.
Strong research skills with the ability to navigate and interpret compliance requirements.