Admin Medical Assistant- REMOTE (DAY or NIGHT SHIFT)

MNG Laboratories•Greensboro, NC

7d•Remote

About The Position

We are looking for a dedicated and compassionate Administrative Medical Assistant to join our vibrant healthcare team. In this role, you will be the friendly face and voice that welcomes our patients, ensuring they feel comfortable and cared for from the moment they step through our doors. Your organizational skills and attention to detail will be crucial in managing the day-to-day administrative tasks that keep our medical office running smoothly. You will work closely with our healthcare professionals, providing essential support that allows them to focus on delivering exceptional patient care. Your role will involve a blend of administrative duties, patient interaction, and collaboration with our medical staff, making each day varied and rewarding. We value a positive attitude, a willingness to learn, and a genuine passion for helping others. If you thrive in a fast-paced environment and enjoy being part of a team that makes a difference in people's lives, we would love to hear from you. Join us in our mission to provide top-notch healthcare services and create a welcoming atmosphere for all our patients.

Requirements

High school diploma or equivalent; additional certification in medical administration is a plus.
Previous experience in a medical office or healthcare setting is preferred but not required.
Strong organizational skills with the ability to multitask and prioritize effectively.
Excellent communication and interpersonal skills, with a friendly and professional demeanor.
Proficiency in using office software, including word processing, spreadsheets, and electronic health records.
Attention to detail and a commitment to maintaining patient confidentiality.
Ability to work collaboratively as part of a team and independently when necessary.
A positive attitude and a genuine interest in providing exceptional patient care.

Responsibilities

Greet patients and visitors with a warm and friendly demeanor, ensuring they feel welcome and valued.
Schedule and confirm patient appointments, managing the calendar to optimize the efficiency of the medical staff.
Maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with healthcare regulations.
Assist with billing and insurance claims, providing patients with clear information and support as needed.
Answer phone calls and respond to inquiries, directing calls to the appropriate department or staff member.
Coordinate with medical staff to ensure smooth patient flow and timely delivery of services.
Prepare and organize medical documents, reports, and correspondence for the healthcare team.
Assist in maintaining a clean and organized office environment, ensuring supplies are stocked and equipment is functioning properly.