Admin Market Leader

BDO USA, P.C.•Houston, TX

13h•$85,000 - $120,000•Onsite

About The Position

In addition to performing the local Office Administrator job duties for an assigned office(s), the Administration Market Leader oversees the administrative operations within a designated market(s), ensuring alignment with firm-wide policies and strategic objectives. This role manages administrative teams, optimizes processes, and implements best practices to support business operations. The position collaborates with geographic and national leadership to drive operational efficiency, resource allocation, and compliance with regulatory requirements. The Administration Market Leader is responsible for fostering a culture of continuous improvement and delivering high-quality administrative support to internal stakeholders. The work associated with this position requires travel and is frequently performed at a BDO office.

Requirements

High School Diploma or GED, required
Ten (10) or more years of experience in administration or operations management, required
Five (5) or more years of experience in a leadership role, required
Project management experience, required
Proficiency in Microsoft Office Suite, required
Superior verbal and written communication skills
Strong analytical and process skills
Solid judgment and reasoning skills
Strong management and delegation skills to effectively lead and direct a team
Excellent interpersonal skills with the ability to relate with diverse personalities in a tactful and mature manner
Ability to respond tactfully and professionally in high demand situations
Able to multi-task while working independently or within a group environment
Able to communicate effectively with principals and top management in a clear and concise manner
Solid organizational skills specifically ability to meet project deadlines with a focus on details

Nice To Haves

Bachelor’s Degree, preferred
Experience in a professional services environment, preferred
Experience with enterprise resource planning (ERP) systems, preferred

Responsibilities

Performs core office administrator duties for assigned office(s)
Leads and manages administrative teams within the assigned market(s)
Develops and implements administrative strategies and initiatives, in alignment with national and geographic objectives
Ensures compliance with firm policies, procedures and regulatory requirements
Collaborates with leadership to optimize resource allocation and operational processes
Monitors and reports on key performance indicators for administrative functions
Identifies opportunities for process improvement and drives implementation
Coordinates training and development for administrative staff
Manages budgets and oversees cost control measures for administrative operations
Serves as a liaison between offices within assigned market and national administration
Establishes strong rapport with leaders and peers throughout the organization
Other duties as required
Evaluates the performance of direct reports and assists in the development of goals and objectives to enhance professional development
Collaborates with direct reports and key stakeholders to interview, hire and terminate administrative employees
Ensures administrative team members are trained on all relevant software, processes and resources