ADMIN II - IR COORDINATOR

PUEBLO MEDICAL IMAGING LLC • Spring Valley, NV

2d • Onsite

About The Position

At Pueblo Medical Imaging, our administrative team plays an essential role in keeping patient care moving. As an Admin II – Interventional Radiology (IR) Coordinator, you’ll help guide patients through the scheduling and preparation process for specialized IR procedures while coordinating closely with radiologists, hospitals, referring offices, insurance companies, and internal PMI teams. This is a great opportunity for someone who is highly organized, detail-oriented, comfortable navigating insurance requirements, and confident coordinating multiple moving pieces at once. From scheduling procedures and obtaining authorizations to gathering medical records and helping patients understand what to expect, you’ll play an important role in creating a smooth and well-coordinated experience from referral through procedure. At Pueblo Medical Imaging, we value accuracy, accountability, communication, compassion, and teamwork. If you enjoy solving problems, staying one step ahead, helping patients, and working in a fast-paced healthcare environment, we would love to hear from you! The Admin II – Interventional Radiology Coordinator is responsible for proficiently performing the administrative functions necessary to coordinate Interventional Radiology patients and procedures within Pueblo Medical Imaging’s outpatient facilities and affiliated hospital settings. This position supports the IR patient journey by coordinating scheduling, insurance verification and authorization, medical records, procedure preparation, and communication among patients, radiologists, referring providers, hospitals, and other members of the care team.

Requirements

• Two years of previous medical office experience preferred.
• Strong knowledge of insurance verification and prior authorization processes.
• Advanced knowledge of Nevada insurance plans and requirements preferred.
• Previous experience with medical records, medical terminology, and/or medical coding preferred.
• Experience coordinating patient appointments, procedures, or specialty healthcare services preferred.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook.
• Strong organizational and time-management skills with exceptional attention to detail.
• Ability to manage multiple priorities, meet deadlines, and consistently follow up on outstanding items.
• Excellent verbal and written communication skills.
• Ability to communicate clearly, professionally, and compassionately with patients, physicians, referring offices, insurance representatives, coworkers, and leadership.
• Ability to work both independently and collaboratively in a fast-paced healthcare environment.
• Ability to read, understand, write, speak, and follow instructions in English; bilingual abilities are preferred.
• Ability to proficiently perform the essential responsibilities of the position.

Nice To Haves

• Is a natural organizer who enjoys keeping track of details and making sure nothing falls through the cracks.
• Understands the insurance authorization and verification process and knows how important timely follow-up is to patient care.
• Can confidently coordinate multiple patients, procedures, providers, and priorities at the same time.
• Communicates clearly and professionally, especially when explaining information to patients or coordinating with clinical teams.
• Takes ownership and accountability for assigned tasks and follows through from beginning to end.
• Is comfortable problem-solving and knows when to escalate an issue that could delay a patient’s procedure.
• Thrives in a fast-paced, team-oriented environment where priorities may shift throughout the day.
• Approaches patients with patience, professionalism, and compassion.
• Enjoys learning, sharing knowledge, and helping teammates succeed.

Responsibilities

• Schedule and coordinate Interventional Radiology procedures in both hospital and outpatient settings.
• Communicate with patients regarding prior examinations, relevant medical history, procedure preparation, and applicable scheduling protocols.
• Obtain and review required medical records, prior imaging, orders, and supporting documentation necessary for scheduled procedures.
• Complete insurance eligibility verification and prior authorization requirements accurately and in a timely manner, with thorough documentation.
• Schedule, coordinate, reschedule, and confirm patient appointments while communicating necessary updates and messages to appropriate staff.
• Obtain and communicate insurance benefit information, including applicable copays, deductibles, coinsurance, and patient financial responsibility.
• Verify patient demographic and insurance information and thoroughly document all required information within the RIS system.
• Inform patients of applicable balances due in accordance with Pueblo Medical Imaging procedures, including balances exceeding $100.
• Answer incoming calls promptly and professionally while providing excellent service to patients, referring offices, hospitals, and other callers.
• Maintain clear and timely communication with IR radiologists and clinical staff regarding procedure scheduling, patient needs, and changes to the schedule.
• Help identify and resolve scheduling, authorization, documentation, or coordination issues that could delay patient care.
• Train and support peers and new team members by sharing knowledge, demonstrating best practices, and helping maintain consistency in departmental processes.
• Perform other duties, special projects, and responsibilities as assigned.

Benefits

• At Pueblo Medical Imaging, every role contributes to an exceptional patient experience—and our IR Coordinator plays an especially important part in making sure patients are prepared, informed, and ready for their procedures.
• As an Admin II – Interventional Radiology Coordinator, you’ll have the opportunity to develop specialized knowledge in Interventional Radiology while using your scheduling, insurance, communication, and problem-solving skills every day.
• You’ll work closely with patients, radiologists, referring providers, hospitals, and fellow PMI team members to help remove administrative barriers and keep patient care moving forward.
• If you’re looking for a role where you can take ownership, build your expertise, support patients and your team, and continue growing within a healthcare organization, Pueblo Medical Imaging offers more than just a job—we offer an opportunity to build a meaningful career.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed