Admin/ Coordinator

INSPYR Solutions • Austin, TX

5d • Onsite

About The Position

This is an Admin/Dispatch Coordinator supporting a busy Riverside Field Services operation, with frequent communication with the Anaheim office. The Field Services team consists of technicians and crews working in the field on traffic infrastructure, fiber optic cable, traffic equipment, cabinets, controllers, poles, and related projects. This person will serve as a key operational resource for the office and needs to be highly organized, proactive, and comfortable working in a fast-paced, blue-collar/field-service environment.

Requirements

• Dispatch or Field-Service Coordination: Experience coordinating technicians, crews, equipment, service calls, deliveries, or field operations.
• Strong Administrative/Organizational Skills: Must be able to manage multiple priorities and stay organized in a high-volume environment.
• SAP Experience: Strongly preferred. Experience with SAP or similar ERP/dispatch systems will help significantly with ramp-up.
• Microsoft Office: Strong proficiency across the Microsoft Suite, including reporting and day-to-day communication.
• Self-Starter / Mature Professional: Needs someone proactive who learns quickly, asks the right questions, and does not require constant supervision.
• 5+ years of professional experience

Nice To Haves

• Experience within Construction, Utilities, Telecom/Fiber, Field Services, Manufacturing, Transportation/Logistics, Facilities, Equipment/Service Operations

Responsibilities

• Coordinate and dispatch field crews and technicians
• Answer and manage incoming customer/service calls
• Coordinate deliveries and field-service requests
• Communicate with Riverside and Anaheim teams
• Support customers, distributors, DOT representatives, and field personnel
• Utilize SAP/SBP tools for dispatch and field communication
• Run reports and maintain accurate information
• Manage communication across phone, email, voicemail, and text
• Prioritize urgent requests and adjust quickly as needs change
• Provide general administrative and operational support to the office

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed