Admin Coordinator

The TJX Companies, Inc. • Hammond, LA

21h • Onsite

About The Position

The Admin Coordinator at TJ Maxx supports store management by executing administrative functions. This role is crucial for ensuring an excellent customer experience through engagement, interaction, and maintaining a clean and organized store. The coordinator is expected to role model outstanding customer service, foster a positive internal and external customer experience, and promote a culture of honesty and integrity while maintaining confidentiality. Key responsibilities include active participation in the hiring and onboarding processes, managing daily cash office functions, and supporting the Operations Assistant Store Manager with scheduling, expense account monitoring, and inventory. The position also involves ensuring proper Associate coverage, communicating effectively with management and Associates, providing and accepting feedback, and partnering on training needs. Adherence to labor laws, policies, and procedures, maintaining store standards, promoting credit and loyalty programs, supporting shrink reduction goals, and promoting safety awareness are also integral parts of the role.

Requirements

• Able to work a flexible schedule, including nights and weekends
• Outstanding communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Team player, working effectively with peers and supervisors
• Able to train others
• 1 year retail experience
• 6 months of leadership experience

Responsibilities

• Supports store management in the execution of store related administrative functions
• Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store
• Role models outstanding customer service
• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Takes an active role in the hiring process (scheduling interviews, conducting reference checks, etc.)
• Takes an active role in the onboarding process of new Associates
• Maintains Associate personnel files
• Performs daily cash office functions and maintains cash office standards
• Supports Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory and requisition
• Maintains proper Associate coverage in service areas for a positive customer experience
• Supports and responds to coverage needs throughout the store
• Ensures store team executes tasks and activities according to store plan; prioritizes as needed
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Promotes credit and loyalty programs
• Supports and participates in store shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment

Benefits

• Associate discount
• EAP
• smoking cessation
• bereavement
• 401(k) Associate contributions
• child care & cell phone discounts
• pet & legal insurance
• credit union
• referral bonuses
• 401(k) match (for those who meet service or hours requirements)
• medical/dental/vision (for those who meet service or hours requirements)
• HSA (for those who meet service or hours requirements)
• health care FSA (for those who meet service or hours requirements)
• life insurance (for those who meet service or hours requirements)
• short/long term disability (for those who meet service or hours requirements)
• paid parental leave (for those who meet service or hours requirements)
• paid holidays/vacation/sick (for those who meet service or hours requirements)
• auto/home insurance discounts (for those who meet service or hours requirements)
• scholarship program (for those who meet service or hours requirements)
• adoption assistance (for those who meet service or hours requirements)

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees