Admin Bus Op Associate (Clk)

University of Nebraska Medical Center • Omaha, NE

7d • Onsite

About The Position

Serves as the primary communication and intake coordinator for UNeHealth and the Office of Industry Engagement (OIE), managing high-volume industry and investigator inquiries, contract intake, and agreement workflow coordination. Owns the shared inboxes and Customer Relationship Management (CRM) records that support industry engagement and sponsored research activity, ensuring timely routing, tracking, and follow-through of confidentiality agreements, clinical trial agreements, and amendments. This role supports Non-disclosure agreement (NDA) intake, redline coordination, submission for review, execution tracking, and award setup while maintaining strong working relationships with faculty, departmental staff, sponsors, and contract research organizations (CROs). The position also collects and reports operational metrics for both UNeHealth and OIE to support workload planning, performance monitoring, and process improvement.

Requirements

• 7 years of experience
• Proficiency in managing shared inboxes and CRM records.
• Experience with confidentiality agreements, clinical trial agreements, and amendments.
• Experience with NDA intake, redline coordination, submission for review, execution tracking, and award setup.
• Ability to maintain strong working relationships with faculty, departmental staff, sponsors, and CROs.
• Experience collecting and reporting operational metrics.

Responsibilities

• Manage high-volume industry and investigator inquiries.
• Coordinate contract intake and agreement workflow.
• Own shared inboxes and CRM records for industry engagement and sponsored research activity.
• Ensure timely routing, tracking, and follow-through of confidentiality agreements, clinical trial agreements, and amendments.
• Support NDA intake, redline coordination, submission for review, execution tracking, and award setup.
• Maintain strong working relationships with faculty, departmental staff, sponsors, and CROs.
• Collect and report operational metrics for UNeHealth and OIE to support workload planning, performance monitoring, and process improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed