Admin Associate IV / Managed Care Contracting

Hartford Healthcare•Hartford, CT

About The Position

This position provides multidimensional, complex administrative support to the VP of Contracting & Payer Relations and the team. The work requires self-direction, creativity, and independent and discretionary judgment. The role supports provider data management and contributes to effective workflows and processes by working across the organization and with internal and external stakeholders. The position is primarily Monday through Friday during the day, with flexibility in scheduling required. It directly reports to the VP of Contracting & Payer Relations and has no direct or indirect reports. The role interacts with HHC employees and departments—including Human Resources, Payroll, Treasury, Information Technologies, Real Estate, and Accounts Payable—as well as external vendors, payers, health systems, and meeting attendees.

Requirements

High school diploma or equivalent.
At least two years of previous administrative experience.
Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
Ability to multitask and prioritize competing tasks.
Attention to detail.
Excellent written and verbal communication skills.
Ability to maintain a high degree of confidentiality.
Strong problem-solving skills.
Highly organized.
Ability to work well in a team structure.
Customer-service orientation.
Excellent interpersonal skills.

Nice To Haves

Associate’s degree.
Three years of previous administrative experience, including at least one year supporting a senior leader.
Healthcare experience.

Responsibilities

Schedule meetings and manage calendars for multiple senior leaders.
Create, prepare, and distribute meeting materials, including reports, agendas, PowerPoint presentations, and meeting minutes.
Coordinate travel arrangements for the VP of Contracting and team as needed, including conference registration, flights, hotels, and transportation.
Draft and submit mileage and business expense forms on behalf of the VP of Contracting and team.
Assist with onboarding new team members under the direction of the VP of Contracting, including ordering IT equipment, completing network access forms, adding employees to relevant meeting series, and coordinating introductions with key staff.
Maintain and order office supplies.
Welcome visitors and meeting attendees, direct them to offices and conference rooms, and accept and distribute mail correspondence.
Initiate proactive and independent research, actions, and communications regarding the manager’s activities.
Participate in activities and complete documents involving sensitive and confidential matters, including Human Resources, Payroll, timecards, and other organizational issues.
Work across internal departments and engage external stakeholders and vendors to support job duties and resolve discrepancies.